I’m Debra Roberts, LCSW, conversation expert, trauma consultant, and developer of The Relationship Protocol® communication model. I can teach you how to quickly transform your communication skills, improve your business, and connect with the important people in your life.
Anytime you’re about to approach a sensitive situation, it’s always good to connect with the other person first and say something engaging and positive. Now you have them listening. We tend to listen when we hear something positive.8 August 2021