There's a lot of confusion over what the blanket waivers cover versus what happens under specific waivers versus what governors are stating. We find in emergencies, that for months and years afterward, you are dealing with payment and insurance issues. This needs to be documented.
The COVID-19 pandemic will creating medical billing and payment issues as providers enact emergency protocols, but thorough documentation will help in the long run, lawyer Delphine O'Rourke says.