Emil Davityan | Source | CEO at Bluedot

In order to preserve their most reliable revenue source, brands are moving quickly to figure out how to adapt their mobile strategy, along with their drive-thru and pickup operations, to meet growing demand for contactless pickup. Consumer behavior and expectations are being dramatically reshaped by this pandemic which will impact how the customer experience will evolve, not just in the coming weeks but also longer term after the country reopens. We're hopeful this data will offer valuable insights to help brands navigate these unprecedented circumstances.