John E. Thompson | Source | Head of Sales and Business Development at IBEX

JT

John E. Thompson

Head of Sales and Business Development at IBEX
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John has a passion for customer engagement and how the adaptation of virtualization and digitization complement traditional global CX strategies. This passion stems from his more than 15 years of CX experience and academic research on employee engagement while studying and eventually graduating from Creighton University with my MBA. Throughout his professional career, he has held a variety of leadership positions. His leadership experience ranges from co-founding two start-up companies to holding a leadership position at a $2B global customer experience leader.

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  • We are delighted to be one of the sponsors of the Execs In The Know Customer Response Summit in Austin, and look forward to meeting industry thought leaders and sharing practices for delivering amazing CX. In this challenging economic environment, brands have recognized the benefits of enhancing their CX to deliver greater customer value, satisfaction and retention. Uniting world-class talent and culture with our award-winning Wave X technology platform enables ibex to deliver next-level solutions for many of the world’s premier companies.

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