Michael Reddington

President of InQuasive, Inc., and author The Disciplined Listening Method at InQuasive
On the record

Michael Reddington, CFI is a certified forensic interviewer and president of InQuasive, Inc., which integrates key components of effective non-confrontational interview techniques with current business research for executives. In his new book, The Disciplined Listening Method: How a Certified Forensic Interviewer Unlocks Hidden Value in Every Conversation (Per Capita Publishing, March 2021), Reddington draws on his background in forensics and his understanding of human behavior through interrogation to teach readers how to improve their listening, communication and relationship-building skills—and how to use truth to their advantage.

Reddington developed his innovative Disciplined Listening Method by combining the persuasive, perceptive methods of certified forensic interviewers with current research, theories and expectations from the business world. His new book reveals the shortcomings of traditional listening techniques, illustrates the need for a more strategic approach and outlines the seven core behaviors of disciplined listening. The Disciplined Listening Method also describes the seven phases of potentially contentious conversations so leaders can truly understand what their audience experiences during important interactions.

Reddington founded InQuasive, Inc. to help leaders and their teams improve their results by activating the truth in all of their business interactions. InQuasive, Inc. integrates current business communication research and best practices with non-confrontational interview and interrogation techniques to provide customized training and advisory services in the areas of sales, negotiations, leadership communication, conflict resolution, customer service, candidate interviewing and public speaking.
Reddington leads programs on the application of strategic, ethica, persuasion techniques in the areas of leadership communication, sales, negotiation, conflict resolution, customer service, candidate interviews and family conversations. He has led more than one thousand programs and educated over 10 thousand participants from companies, government agencies and executive groups around the world.

Additionally, Reddingtonhas spoken about the international applications of the Disciplined Listening Method as part of a speaker series at The School of Business Administration at the University of San Diego. He has also been cited as an expert resource in Fast Company, Training Industry, CEO World, and The $100 MBA Show.

Reddington received his bachelor's degree in business administration and management from Southern New Hampshire University, as well as additional education on negotiation and leadership from Harvard University. He currently lives in Waxhaw, N.C. For more information, please visit inquasive.com.

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  • InQuasive
    President of InQuasive, Inc., and author The Disciplined Listening Method