Neal Keene

Field CTO at Smart Communications
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Neal is the field CTO at Smart Communications, focused on helping organizations reimagine and transform their customer experience. He has more than 25 years of experience helping businesses – especially those in insurance and financial services – to modernize their customer communication and business process tools to take advantage of digital innovation. Having worked with a range of clients, from small businesses to large enterprises, Neal has deep experience in strategic product planning, business development, industry solutions and analyst relations.