Pamela Paddock | Source | Managing Director, Life Sciences, Work Dynamics at JLL

Pamela Paddock is a Managing Director for Life Sciences. In this role, she is responsible for the Life Sciences business and executive oversight of several accounts including Bristol Myers Squibb, Cardinal Health, Church & Dwight, HHMI, Lotte Biologics, Merck KGaA, Moderna, PharmaScience, Proteovant and Becton Dickinson. She is responsible for overall guidance of these account teams, client satisfaction and growth.

Ms. Paddock is Executive Sponsor of the Life Sciences Performance and BI Platform. She developed and drove a business-wide shift to shared service which improves ROI for clients and account teams through data governance and business intelligence to deliver improved account performance and strategic decision making.

Prior to her current roles, Ms. Paddock was the Work Dynamics’ Americas Program Management Office Lead. In this role, she was responsible for strategic development of the program management offering and the formation and delivery of identified global and regional internal programs. She was responsible for executing on the largest ever global initiatives driving both technology and business delivery culture to become a data-driven organization.

Ms. Paddock was also Account Director for the Pfizer Account. She was responsible for strategic planning and tactical delivery for 8 million square feet of client-owned space and a team of 86 across multiple service lines. Her responsibilities included performance management, workplace services, communications, customer care, service center, engineering, account technology and strategic sourcing.

Earlier roles included account management and executive leadership roles for accounts including Novartis, Pfizer, Aetna, Mead Westvaco and Bank of America. Accomplishments include execution of a first-ever benchmarking initiative that identified best practices and actionable savings opportunities in excess of $13.5 million, remote management of global portfolios, construction of trading floors, data centers and disaster recovery centers, management of $200 million annual operating budgets and a 9 year capital plan of $1.3 billion, and leadership of the team that planned and executed Bank of America’s recovery in the NY Region after the World Trade Center Disaster.

Prior to joining Jones Lang LaSalle, Ms. Paddock developed and managed major capital improvement projects and new construction for Columbia University. In a prior role at Columbia, she managed the 24/7 Maintenance Control Center.