Sameer is the Founder & CEO at Fusemachines. He is also an Adjunct Associate Professor at Columbia University.After completing his PhD in Computer Science from Columbia University, he joined IBM Watson Research Center where he invented various statistical algorithms to improve speech-to-speech translation and question answering systems.
Personalization will reach new heights in the next few years since data from social channels, CRM and third-party sources will be integrated even more. From tailored marketing content that is meant to appeal better, to personalized recommendation on outfits, activities, food depending on your particular tastes, AI will be in many pieces of software. Vendors can collect/disseminate data using AI powered chatbots, use NLP to study customer sentiment and image recognition to study facial expressions and take personalization to the next level.10 August 2021