Stacey Epstein

CMO at Freshworks
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Bio

Stacey is an acclaimed enterprise software veteran having helped build, grow and exit iconic SaaS brands, including SuccessFactors and ServiceMax. She joined SuccessFactors at $10m in ARR and lead the marketing function through triple digit growth for six consecutive years, and was instrumental in the company's IPO in 2007, as well as the subsequent acquisition by SAP for $3.4b. At ServiceMax, Stacey joined the founding team at <$1m ARR and lead the marketing function through 6 years of triple digit growth and a $1b acquisition by GE. Stacey then served as CEO of Zinc, a real-time communication app for field service workers. Zinc was acquired by ServiceMax in 2019, and Stacey stayed on as CMO and Chief Customer Experience officer. In 2021, Stacey joined Freshworks as CMO. An experienced independent board director, Stacey served on the board of nonprofit Save the Hearts, and currently serves on the board at both Litmus and CircleCi.

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  • When it came time for me to decide on my next gig, I had three very compelling CEO opportunities at successful companies, with two of them ready to make me an offer. Ultimately, I kept coming back to Freshworks because of its talented team and culture, suite of differentiated products, immense business trajectory, and huge market opportunity.

    28 November 2021