Mr. Yeo Teck Guan is the Chief Business Technology Officer of Singapore Pools. He joined Singapore Pools in 2012 and currently spearheads all its information technology initiatives, driving the organization's digital acumen by collaborating with industry leaders to conduct Proof of Concept on disruptive technologies.
Singapore Pools implemented a cloud-based ERP system, supported by a data lake that helps separate and protect its data, which is growing exponentially due to the digitization of its services. IT then applied analytical tools, which meant training business managers to generate data-driven reports powered by AI. As remote work continues, me and my team are continuing efforts to ensure that Singapore Pools becomes fully digital. Part of the process is developing an online registration platform known as Electronic Know Your Customer.11 June 2021