Zor Gorelov | Source | CEO and Co-Founder at Kasisto
Zor Gorelov
Zor Gorelov draws upon more than 20 years of experience in the software industry, and has been creating conversational interfaces before the term “chatbot” was popularized. He was the co-founder and CEO of SpeechCycle, a market leader in cloud-based contact center optimization solutions for the telco market, which was acquired by Synchronoss Technologies (SNCR).
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Even A.I.-powered chatbots designed specifically for banks aren’t new, according to Zor Gorelov, cofounder and CEO of Kasisto, a company that creates what it calls “intelligent digital assistants” for financial institutions.
Gorelov cofounded Kasisto, a spinoff from SRI International (originally called Stanford Research Institute), in 2013. Since then, he and his company, named after the word for “bank teller” in Esperanto, have worked to develop A.I.-powered chatbots for a large swath of the industry, including JPMorgan Chase and Westpac, the Australian banking behemoth.
“All of the algorithms that we’re hearing about now…were invented in the ’80s,” Gorelov told Fortune. “We just didn’t have the computing power and the data to be able to build the systems that we’re building now.”
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Some chatbots deserved the cynicism with which they are viewed by customers, due to their limitations, but that the work it was doing with Westpac was effectively developing the next generation of digital assistants.
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Benzinga How Generative AI is Taking Over Banking! | The Raz Report ft. Zor Gorelov Podcast
On this episode of The Raz Report, Benzinga’s CEO Jason Raznick sits down with Kasisto Co-founder & CEO Zor Gorelov to discuss how AI will impact Fintech and banking. Kasisto uses AI to help banks communicate with their customers. Kasisto’s conversational AI platform, KAI, uses AI that is financially literate. Learn more about how … Continued
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The generative AI boom may be in its infancy, but financial institutions are already looking into how they can implement large language models to streamline workflows and increase productivity. LLMs — AI systems trained using massive amounts of data to produce human-sounding responses — have a staggering number of potential applications in banking. Use cases
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Kasisto
CEO and Co-Founder