14th Retail Banker International Asia Trailblazer Summit & Awards 2023 | MEED | Middle East Economic Digest | 2 December 2022 | The Westin Singapore, 12 Marina View, #2 Asia Square Tower, Singapore 018961

Hosted In-person and hosted in Singapore, the 14th Retail Banker International Asia Trailblazer Summit & Awards offers delegates the opportunity to explore the key industry themes impacting retail banking in Asia-Pacific.

The future success of banks will be determined by how well they respond to themes. Themes evolve in fast and unpredictable ways, and can blindside executives.

Firms that invest in the right themes and adapt to unexpected ones become successes, while those that miss big disruptive themes find themselves fighting against the tide – and more often than not failing.

A curated audience of senior leaders from across the retail banking industry of Asia Pacific will be invited to discuss ESG, Health & Wealth, Super Apps, Data Privacy, IoT, Open Banking, toolkits for customer engagement, security and more.

Categories

2023 RBI Trailblazer
• Asia Trailblazer of the Year 2023 (Individual)
• Asia Trailblazer of the Year 2023 (Institution)

Customer Experience And Segmentation
• Best Advance in Customer Relationship Management
• Best App for Customer Experience
• Best ATM and self-service Innovation
• Best Core Banking System Initiative
• Best Mobile Wallet Initiative
• Excellence in Client On-Boarding
• Excellence in Internet Banking
• Excellence in Loan Origination Process
• Excellence in Mobile Banking
• Excellence in Omni-Channel Integration
• Most Innovative Branch Offering

Governance
• Best Advance in Responsible Finance
• Best Advance in Sustainability Practices

Third Party Partnerships
• Best Advance in Loyalty/Rewards Programme
• Best Fintech Partnership
• Best Open Banking Initiative
• Best Revenue Sharing Initiative
• Best Strategic Partnership
• Most Dynamic Third-Party Collaboration

Human Capital
• Best Advance for Leading Under a Crisis
• Best Advance in a Diversity and Inclusion Initiatives
• Best Advance in Managing a Remote Workforce
• Best Benefits, Wellness and Well-Being Program
• Best Extended L&D Programme (+12months of delivery commitment)
• Best Graduate Employment Programme
• Best Onboarding Program
• Best Training and Development Course
• Excellence in Employee Engagement
• Excellence in Employee Recognition
• Excellence in Leadership Development
• Excellence in Talent Acquisition
• Excellence in Talent Management

Next Generation Technology
• Advances in the use of Biometrics in Security
• Advances in the use of Blockchain
• Best Application of Data Analytics
• Cloud Migration Advances – Completed Deployment
• Cloud Migration Advances – Strategy & Planning
• Excellence in App Security Implementation
• Trailblazing Use of AI or Machine Learning in Financial Services

Product Advances
• Best Advance in Payments
• Best Credit Card Initiative
• Best Current Account Offering
• Best Debit Card Initiative
• Best Loan Offering
• Best Mortgage Offering
• Best Online Securities Platform
• Best Remittances Service
• Best Retirement Product and Service Initiative
• Best Savings Plan Offering
• Excellence in Mass Affluent Banking
• Excellence in SME Banking

Social
• Best CSR Initiative – Contribution to Local Community
• Best CSR Initiative – Environmental Impact
• Best CSR Initiative – Financial Literacy

Institutional Awards
• Best Retail Bank – Bangladesh
• Best Retail Bank – Brunei
• Best Retail Bank – Cambodia
• Best Retail Bank – Hong Kong
• Best Retail Bank – India
• Best Retail Bank – Indonesia
• Best Retail Bank – Japan
• Best Retail Bank – Korea
• Best Retail Bank – Laos
• Best Retail Bank – Mainland China
• Best Retail Bank – Malaysia
• Best Retail Bank – Myanmar
• Best Retail Bank – Nepal
• Best Retail Bank – Pakistan
• Best Retail Bank – Philippines
• Best Retail Bank – Singapore
• Best Retail Bank – Sri Lanka
• Best Retail Bank – Taiwan
• Best Retail Bank – Thailand
• Best Retail Bank – Vietnam

People Awards
• Rising Stars – Bangladesh
• Rising Stars – Brunei
• Rising Stars – Hong Kong
• Rising Stars – India
• Rising Stars – Indonesia
• Rising Stars – Japan
• Rising Stars – Korea
• Rising Stars – Laos
• Rising Stars – Mainland China
• Rising Stars – Malaysia
• Rising Stars – Myanmar
• Rising Stars – Nepal
• Rising Stars – Pakistan
• Rising Stars – Philippines
• Rising Stars – Singapore
• Rising Stars – Sri Lanka
• Rising Stars – Taiwan
• Rising Stars – Thailand
• Rising Stars – Vietnam

Positioning And Branding
• Best Content Marketing Program
• Best In-Person (or virtual) Customer Event
• Best Marketing Campaign of the Year
• Best Social Media Campaign
• Best Use of Big Data in Customer Strategy
• Best Use of Influencer Marketing
• Best Use of Technology in Advertising / Marketing Strategy

2022 Winners

Asia Trailblazer of the Year 2022 (Individual)
• Lay Choo Ong, Standard Chartered

Asia Trailblazer of the Year 2022 (Institution)
• ICICI Bank

Advances in the use of Blockchain
• ICICI Bank/Infosys Finacle

Best Advance for Leading Under a Crisis
• Rizal Commercial Banking Corporation

Best Advance in a Diversity and Inclusion Initiatives
• Standard Chartered Bank (Taiwan)

Best Advance in Customer Relationship Management
• Alliance Bank Berhad Malaysia

Best Advance in Loyalty/Rewards Programme
• Taishin International Bank

Best Advance in Managing a Remote Workforce
• Security Bank Corporation

Best Advance in Payments
• Malayan Banking Berhad (Maybank)

Best Advance in Responsible Finance
• E.SUN FHC

Best Advance in Sustainability Practices
• Malayan Banking Berhad (Maybank)

Best App for Customer Experience
• Alliance Bank Berhad Malaysia

Best Application of Data Analytics
• Union Bank of the Philippines

Best ATM and Self-Service Innovation
• Union Bank of India and Infosys Finacle

Best Benefits, Wellness and Well-Being Program
• Standard Chartered Bank (Taiwan)

Best Content Marketing Program
• RHB Bank Bhd

Best Core Banking System Initiative
• Punjab National Bank/Infosys Finacle

Best Credit Card Initiative
• RCBC Bankard Services Corporation

Best CSR Initiative – Contribution to Local Community
• Security Bank Corporation

Best CSR Initiative – Environmental Impact
• National Development Bank PLC

Best CSR Initiative – Financial Literacy
• Rizal Commercial Banking Corporation

Best Current Account Offering
• PT Bank Rakyat Indonesia (Persero), Tbk

Best Debit Card Initiative
• Siam Commercial Bank PCL

Best Fintech Partnership
• AU Small Finance Bank and Tagit Pte Ltd

Best In-Person (or virtual) Customer Event
• KASIKORNBANK PCL

Best Loan Offering
• Siam Commercial Bank PCL

Best Marketing Campaign of the Year
• E.SUN FHC

Best Mobile Wallet Initiative
• Taishin International Bank

Best Mortgage Offering
• Standard Chartered Bank Vietnam

Best Onboarding Program
• Bank of Ayudhya

Best Open Banking Initiative
• PT Bank Danamon Indonesia, Tbk.

Best Remittances Service
• Sampath Bank PLC

Best Retail Bank – Bangladesh
• The City Bank Limited

Best Retail Bank - Cambodia
• Maybank (Cambodia) Plc.

Best Retail Bank – Hong Kong
• Standard Charted Bank (Hong Kong)

Best Retail Bank – India
• ICICI Bank

Best Retail Bank – Indonesia
• PT Bank Danamon Indonesia, Tbk.

Best Retail Bank – Mainland China
• China Merchants Bank

Best Retail Bank – Malaysia
• United Overseas Bank (Malaysia) Bhd

Best Retail Bank – Myanmar
• uab bank

Best Retail Bank – Pakistan
• Mobilink Microfinance Bank

Best Retail Bank – Philippines
• Rizal Commercial Banking Corporation

Best Retail Bank – Singapore
• United Overseas Bank (Singapore)

Best Retail Bank – Sri Lanka
• Commercial Bank of Ceylon PLC

Best Retail Bank – Taiwan
• Standard Chartered Bank (Taiwan)

Best Retail Bank – Thailand
• Siam Commercial Bank PCL

Best Retail Bank – Vietnam
• Standard Chartered Bank Vietnam

Best Retirement Product and Service Initiative
• United Overseas Bank (Singapore)

Best Savings Plan Offering
• Bank of Ayudhya

Best Social Media Campaign
• Emirates NBD

Best Strategic Partnership
• KASIKORNBANK PCL

Best Training and Development Course
• United Overseas Bank (Thailand)

Best Use of Big Data in Customer Strategy
• Emirates NBD

Best Use of Influencer Marketing
• Emirates NBD

Best Use of Technology in Advertising / Marketing Strategy
• RHB Bank Bhd

Cloud Migration Advances – Completed Deployment
• Übank /Infosys Finacle

Excellence in App Security Implementation
• Taipei Fubon Commercial Bank

Excellence in Client On-Boarding
• Bank of Krungsri Ayudhya

Excellence in Employee Engagement
• AU Small Finance Bank

Excellence in Internet Banking
• United Overseas Bank (Singapore)

Excellence in Leadership Development
• Cathay United Bank

Excellence in Loan Origination Process
• PT Bank CTBC Indonesia

Excellence in Mass Affluent Banking
• Rizal Commercial Banking Corporation

Excellence in Mobile Banking
• LINE Bank by Hana Bank

Excellence in Omni-Channel Integration
• Taipei Fubon Bank

Excellence in SME Banking
• RHB Bank Bhd

Excellence in Talent Management
• United Overseas Bank (Thailand)

Most Dynamic Third-Party Collaboration
• KASIKORNBANK PCL

Most Innovative Branch Offering
• Standard Chartered/GBS

Trailblazing Use of AI or Machine Learning in Financial Services
• Axis Bank Limited