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Organizer Celent
Submission deadline 15 Oct 2021 5:00pm EDT (8 months ago)
Date Awarded 17 Mar 2022 5:00pm EDT (3 months ago)
Region All

Celent Model Insurer is the premier award available in the insurance industry globally. Celent awards this honor to insurers, reinsurers and MGAs who demonstrate extraordinary results for best practices in technology usage across a variety of areas critical to success in insurance. It is an annual program, celebrating its 16th anniversary in 2022.

For 2022, we will be accepting nominations in five categories: Data, Analytics and AI, Digital and Emerging Technologies, Innovation Execution, Customer Experience Transformation, and Legacy and Ecosystem Transformation.

Data is now a key source of competitive advantage for identifying profitable niches, managing risk, and improving service. External data sources, data derived from devices, and new techniques for interpreting data are pushing the competitive boundaries for insurers at an accelerated rate. This theme recognizes projects such as:

• Predictive analytics (claims fraud, underwriting, pricing, climate analysis)
• Prescriptive analytics (triage, sales automation, “next best action”)
• Virtualization (dashboards and heat maps, catastrophe management, network analysis, geopolitical risk analysis)
• Innovative functionality enhancements for consumer digital platforms (e.g. mobile apps, online)
• Artificial intelligence techniques used to achieve the next level of benefits (in underwriting, claims processing, fraud identification, propensity modeling)

Past winners

20201 Past Winners

Overall winner

Data, Analytics and AI

Anadolu Sigorta
Organized Fraud Detection via SNA

Aon-CarrierHQ Small-Fleet Trucking Program

iúnigo Argentina Compañía de Seguros
Dynamic Pricing Optimization

Legacy and Ecosystem Transformation

Chola MS General Insurance Company Limited
Phoenix Digital Platform

CNA: Providing Global Capabilities on a Low-Code Platform

Decision-based claims modeling and execution


AA: Delivering business transformation and driving innovation

Digital and Emerging Technologies

AIA International Limited
AIA Smart

Azur Group

Bajaj Allianz General Insurance Company Ltd.

General de Salud Compañía de Seguros S.A.
Digital Experience Insurance Product (AMAE)

Innovation Execution

AIA International Limited
First-in-market COVID-19 alert service on the AIA Connect App

Dynamic Life - Home

mecubro API

Customer Experience Transformation

AIA International Limited
AIA Connect - Customer Experience Transformation

Ascot Array

Poste Assicura - Poste Italiane Group
Everyday Insurance. An Innovative Modular Offer