Collections & Customer Service Awards - Manchester 2017 | Credit Strategy | 1 September 2017 | The Midland Hotel, 16 Peter St, Manchester M60 2DS, United Kingdom

Venue
The Midland Hotel
The Midland Hotel, 16 Peter St, Manchester M60 2DS, United Kingdom

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Organizer Credit Strategy
Submission deadline 1 Sep 2017 5:00am BST (over 7 years ago)
In your time zone: Sep 1 12am EDT
Date Awarded 22 Nov 2017 5:00am GMT (about 7 years ago)
In your time zone: Nov 22 12am EST
Region EMEA
Details

The CCS awards are independently judged and culminate in a prestigious black tie dinner and ceremony. It’s the main event in the collections calendar where the industry gathers for a relaxed glitzy evening, providing an excellent forum for celebrating success with unparalleled networking opportunities. Once again, the awards night follows the Collections, Debt Sale & Purchase Conference during the day at the same venue.

Past winners

James McShane,
HM Revenue & Customs - Debt Management Telephone Centre
Agent of the Year

1st Credit
Best Conduct & Compliance Culture
Sponsored by Lowell Group

1st Credit
Best Customer Service
Sponsored by Adare

The Keith Jones Partnership
Best Legal / Judicial Services Provider
Sponsored by Hito

Zinc Group – powered by Enghouse Interactive technology
Best Technology

Shop Direct
Charitable Initiative of the Year
Sponsored by Marston Holdings

HMRC Debt Management Telephone Centre, Livingston
Contact Centre Team of the Year

Money Advice Trust
Debt Advice Provider of the Year

Arrow Global
International NPL Expertise - Company

North Warwickshire Borough Council
Public Sector Collections Team of the Year

Barclaycard
Vulnerable Customer Support Initiative - Creditor
Sponsored by Phillips & Cohen Associates UK

StepChange Debt Charity
Vulnerable Customer Support Initiative - Non-creditor

The 10 pioneers have shown great intuition in creating public and private sector partnerships, spearheading charity campaigns and leading the way in continental credit management.

Paul Atefi
Acquisition and Leveraged Finance
JP Morgan

Paul and Selina Burdell
Co-founders
Link Financial Group

James Cornell and Andrew Bartle
Chief executive and Chief operating officer
Lowell Group

Gareth Hughes
Chief executive
Marston Holdings

Malcolm Hurlston
Founder
CCCS (now StepChange Debt Charity/Registry Trust)

John Kirkby
Founder
Christians Against Poverty
Zach Lewy
Founder and Chief investment officer
Arrow Global

Francis Maude
Former Minister of State for Trade & Investment/Minister for the Cabinet Office

Mark Onyett
Founder
TDX

David Philpott
Former Technical Specialist
FCA