COVER Customer Care Awards 2023 | Incisive Media | 3 March 2023 | The Montcalm London Marble Arch, 2 Wallenberg Pl, London W1H 7TN, UK
Venue
The Montcalm London Marble Arch
The Montcalm London Marble Arch, 2 Wallenberg Pl, London W1H 7TN, UK
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| Organizer | Incisive Media |
| Submission deadline |
3 Mar 2023 5:00pm GMT
(almost 2 years ago)
In your time zone: Mar 3 12pm EST |
| Date Awarded |
21 Jun 2023 5:00pm BST
(over 1 year ago)
In your time zone: Jun 21 12pm EDT |
| Region | EMEA |
Details
The Customer Care Awards provide a chance to recognise the ‘unsung' heroes working across our industry: The claims handlers, underwriting teams and online services; the intermediary support and marketing individuals that are all truly making a difference behind the scenes at insurers and service providers.
Operating as submission-based awards, this year there are 12 awards aimed at organisations and four open to individual applicants, including the coveted Outstanding Protection and Health Leader and Young Insurance Person of the Year awards.
Focused on highlighting the support insurance providers offer advisers and their clients, the Customer Care Awards 2023 are open to insurance providers operating within life insurance, protection and health as well as third-party providers.
Provider Categories
• Outstanding Intermediary Support Team
• Outstanding Marketing Team
• Outstanding Claims Management Team
• Outstanding Underwriting Team
• Outstanding Business Development Team
• Outstanding Case Study Success
• Outstanding Case Study Success
• Outstanding Use of Technology
• Outstanding Added-Value Customer Service (Third Party)
• Outstanding New Partnership
• Best Mental Health Support Service
• Best Health and Wellness Offering
Individual Awards
• Outstanding Protection and Health Leader
• Intermediary Support Champion
• Young Insurance Person of the Year
• Customer Care Champion
Past winners
2022 Winners
Outstanding Value Customer Service (Third Party)
• Red Arc
Best Mental Health Support Service
• Zurich
Best Health & Wellness Offering
• The Exeter
Outstanding Use of Technology
• Vitality
Young Insurance Person of the Year
• Amit Mistry, Scottish Widows
Outstanding Case Study Success
• Zurich
Intermediary Support Champion
• Josh Padfield, Cirencester Friendly
Outstanding New Partnership
• Guardian
Outstanding Business Development Team
• Shepherds Friendly
Outstanding Marketing Team
• AIG Life
Outstanding Intermediary Support Team
• Freedom Health Insurance
Outstanding Underwriting Team
• AIG Life
Outstanding Claims Management Team
• Shepherds Friendly
Customer Care Champion
• Beth Husted, Unum UK
Outstanding Protection & Health Leader
• Peter Hamilton, Zurich
Customer Service: ‘Above & Beyond'
• Scottish Widows