Venue
TBA

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Organizer Customer Experience Live
Submission deadline 19 Apr 2025 5:00pm +08 (24 days ago)
In your time zone: Apr 19 5am EDT
Date Awarded 19 Aug 2025 5:00pm +08 (in 3 months)
In your time zone: Aug 19 5am EDT
Region APAC
Details

The Customer Experience Live Asia Awards program provides you in-depth analysis, measure and validation of your benchmark excellence.

Awards Categories

CX Categories
• Best CX Measurement
• Best Customer Journey Mapping
• Best Digital CX
• Best Voice of the Customer
• Best Loyalty Management Program
• Best CX Transformation
• Best CX Innovation
• Best CX Deployment
• Best Quality Assurance

Contact Centre Categories
• Best Contact Centre Platform
• Best Customer Care
• Best Agent Experience
• Best Employee Experience
• Best Knowledge Management
• Best Complaints Management
• Best Digital Customer Service

AI Experience Categories
• Best Use of Generative AI
• Best AI for Customer Satisfaction
• Best AI for Customer Loyalty
• Best AI for Efficiency and Productivity
• Best AI for Customer Support
• Best AI for Customer Engagement
• Best AI for Omnichannel Experience
• Best AI-Powered Business Transformation

Operational Excellence Categories
• Best Operational Excellence
• Best OPEX Deployment Program
• Best OPEX Integration
• Best Operational Excellence Measurement
• Best Innovation in Operational Excellence
• Operational Excellence Leader
• Operational Excellence in Public Sector