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Organizer | Awards International |
Submission deadline |
4 Mar 2022 5:00pm UTC
(almost 3 years ago)
In your time zone: Mar 4 12pm EST |
Date Awarded |
16 Jun 2022 5:00pm UTC
(over 2 years ago)
In your time zone: Jun 16 1pm EDT |
Region | EMEA |
These Awards champion the incredible CX innovations that have enabled businesses to survive and thrive in uncertain times. The pandemic has disrupted every organisation in some way, but the creativity, dedication and teamwork of CX professionals has been nothing short of remarkable! Honouring these achievements is what ECXA™ is all about.
But this is much more than just a competition! It's about sharing knowledge and insights within the CX community, networking with Europe's most influential customer experience practitioners, and having an unforgettable shared experience with your team.
Categories
CX Classics
• Customers at the Heart of Everything
• Business Change and Transformation
• Customer Experience in the Crisis
• Customer-Centric Culture
• Best B2B CX Strategy
• Best Use of Customer Insights & Feedback
• Contact Centre
• Best Customer Service
• Best Measurement in Customer Experience
• Employee Experience in the Crisis
• Best CX for Diversity and Inclusion
• Customer Growth Strategy
• Customer Relationship Management
Digital CX
• Best Digital Transformation
• Best Use of Mobile
• Best Use of Omnichannel
• Best CX in Virtual Health (Telehealth)
• Best Use of Digital Platform in CX
• Best Digital Wallet CX
• Best CX in Cybersecurity
Nightingale CX
• Best CX in Long-Term Care
• Best CX in Maternity Planning
• Best CX for Vulnerable Customers
CX Legends
• CX Team of the Year
• CX Leader of the Year