European Customer Experience Awards 2023 | Awards International | 6 January 2023 | TBA
Venue
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| Organizer | Awards International |
| Submission deadline |
6 Jan 2023 5:00pm UTC
(almost 2 years ago)
In your time zone: Jan 6 12pm EST |
| Date Awarded |
30 Mar 2023 5:00pm UTC
(over 1 year ago)
In your time zone: Mar 30 1pm EDT |
| Region | EMEA |
Details
Welcome to the first edition of the European Customer Experience Awards!
Brought to you by Awards International, ECXA™ celebrates the inspiring efforts of CX professionals across Europe - and gives you the chance to get meaningful recognition for your work.
These Awards champion the incredible CX innovations that have enabled businesses to survive and thrive in uncertain times. The pandemic has disrupted every organisation in some way, but the creativity, dedication and teamwork of CX professionals has been nothing short of remarkable! Honouring these achievements is what ECXA™ is all about.
Past winners
2022 Winners
Overall Winner
• BRENNTAG
Best Use of Customer Insights & Feedback
Gold: CRNOGORSKI TELEKOM A.D.
Silver: Gateone
Bronze: TATA Communications
Business Change and Transformation
Gold: Vodafone
Silver: Brenntag
Customer Driven Business Change and Transformation
Gold: Post Office Insurance in partnership with Firstsource
Silver: SV Group
Best Digital Transformation: Sponsored by Tata Communications
Gold: SV Group in partnership with HoCoSo
Silver: Brenntag
Best B2B CX Strategy
Gold: Brenntag
Silver: Fujitsu
Contact Centre
Gold: Pekao Direct
Customer-Centric Culture
Gold: Brenntag
Silver: Fujitsu
Customers at the Heart of Everything™
Gold: Firstsource
Silver: Care Planner Ltd
Bronze: Openreach
Best Customer Service
Gold: Post Office Insurance in partnership with Firstsource
Customer Experience in the Crisis
Gold: Openreach
Silver: The AA
Bronze: Sava životno osiguranje a.d.o.
Employee Experience in the Crisis
Gold: CarTrawler
Silver: TTEC
Bronze: Pekao Direct
CX Team of the Year
Gold: Fujitsu