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Organizer | Awards International UAE |
Submission deadline |
26 Jan 2024 5:00pm UTC
(11 months ago)
In your time zone: Jan 26 12pm EST |
Date Awarded |
28 Mar 2024 5:00pm UTC
(9 months ago)
In your time zone: Mar 28 1pm EDT |
Region | EMEA |
The European Customer Experience Awards™ by Awards International is the world's premier celebration of CX talent across Europe. Our mission is to give our winners the recognition, learning and networking opportunities they deserve, and to help shape and advance global CX standards.
2023 Winners
Overall Winner
• IKEA
Best CX Strategy
Gold: IKEA
Best Use of Customer Insight and Feedback
Gold: Volvo Car Group Customer Care
Silver: GemSeek & Roche Diagnostics
Bronze: Sage
Best Use of Technology
Gold: Radisson Hotels
Business Change and Transformation
Gold: Openreach
Silver: IKEA
Best CSR Initiative
Gold: KOTSOVOLOS- DIXONS SOUTH EAST EUROPE
Best B2B Customer Experience
Gold: CarePlanner
Silver: MultiPay Global Solutions
Employee-Driven CX
Gold: IKEA
Silver: Vodafone Turkey
Bronze: Volvo Car Group Customer Care
Customer-Centric Culture
Gold: IKEA
Silver: TUI
Bronze: Vodafone Turkey
Customers at the Heart of Everything
Gold: TUI
Silver: OCS Group UK Ltd.
Customers at the Heart of Everything™ - Strategy
Gold: Radisson Hotels
Silver: Vodafone Turkey
CX Team of the Year
Gold: TUI