International Excellence in Retail Financial Services Awards 2023 | The Asian Banker | 20 January 2023 | TBA

The International Excellence in Retail Financial Services programme is the most rigorous, prestigious and transparent awards programme for consumer financial services in the world. We assess products and businesses at banks and non-banks in Asia Pacific, the Middle East and Africa, through a comprehensive evaluation process.

At the moment, the process covers all of the Asia Pacific, home to some of the largest and most competitive retail financial services institutions in the world. We also cover the Middle East and West and South Africa. We evaluate more than 300 banks and non-bank retail financial services players in more than 42 countries in a thorough evaluation process which takes place between January and March every year.

The programme also assesses all new players such as payments companies, marketplaces, platforms and alternative financial services platforms made possible by financial technology (fintech) who are contributing to the transformation of the retail financial services industry. Through this, we aim to capture the evolving competitive landscape and recognise the outstanding players and initiatives, from which the industry can learn from.