MENA Banking Excellence Awards 2023 | MEED | 16 December 2022 | TBA

MEED in partnership with leading financial services publications Retail Banker International and Private Banker International to introduce the second-edition of MENA Banking Excellence Awards 2023.

The in-person awards ceremony will celebrate the best-in-class banking and financial services institutions and individuals for their innovative offering and commitment to customer excellence.

Award Categories

MENA Trailblazers of the Year
• MENA Digital Bank of the Year
• MENA Islamic Finance Bank of the Year
• MENA Most Innovative Bank of the Year
• MENA Private Bank of the Year
• MENA Retail Bank of the Year
• MENA SME Bank of the Year
• MENA Sustainable Bank of the Year

Environment, Social & Governance and Human Capital Awards
• Best CSR Initiative
• Best Implementation of Diversity & Inclusion Initiatives
• Best Initiative for Women in Business
• Best Youth Programme Initiative
• Excellence in Employee Engagement
• Most Effective Nationalisation Programme

Institutional Awards
• Best Private Bank – Bahrain
• Best Private Bank – Egypt
• Best Private Bank – Jordan
• Best Private Bank – Kuwait
• Best Private Bank – Morocco
• Best Private Bank – Oman
• Best Private Bank – Qatar
• Best Private Bank – Saudi Arabia
• Best Private Bank - Tunisia
• Best Private Bank – UAE
• Best Retail Bank – Bahrain
• Best Retail Bank – Egypt
• Best Retail Bank – Jordan
• Best Retail Bank – Kuwait
• Best Retail Bank – Morocco
• Best Retail Bank – Oman
• Best Retail Bank – Qatar
• Best Retail Bank – Saudi Arabia
• Best Retail Bank – Tunisia
• Best Retail Bank – UAE

People Awards
• MENA Digital Innovator of the Year
• MENA Female Banker of the Year
• MENA Islamic Banker of the Year
• MENA Private Banker of the Year
• MENA Retail Banker of the Year
• MENA Rising Star – Private Banking
• MENA Rising Star – Retail Banking

Product, Technology & Customer Experience
• Best App for Customer Experience
• Best Application of Data Analytics
• Best Credit Card Initiative
• Best Digital Banking Initiative
• Best Family Office
• Best Innovation Programme
• Best Multi-Channel Offering
• Best Next-Generation Offering
• Best Payment Innovation
• Best Remittance Service
• Best Social Media Marketing Campaign
• Best Use of AI in Financial Services
• Excellence in Client On-Boarding
• Excellence in Crisis: Client Services Middle East
• Excellence in Customer Centricity
• Excellence in Customer Protection/Fraud Control
• Excellence in Mobile Banking
• Excellence in Omni-Channel Integration
• Excellence in Service Innovation
• Excellence in Service: Priority Banking
• Most Effective Investment Service Offering
• Outstanding Wealth Management Service for the Affluent

2022 Winners

Best App for Customer Experience
• Qatar Islamic Bank

Best Application of Data Analytics
• Emirates NBD

Best Credit Card Initiative
• National Bank of Kuwait

Best CSR Initiative
• Boubyan Bank

Best Digital Banking Initiative
• Bank ABC (Arab Banking Corporation)

Best Family Office
• Huriya Private

Best Initiative for Women in Business
• Standard Chartered Bank

Best Innovation Programme
• Boubyan Bank

Best Multi-Channel Offering
• Dukhan Bank

Best Next-Generation Offering
• Dukhan Bank

Best Payment Innovation
• Boubyan Bank

Best Private Bank – Bahrain
• Ahli United Bank

Best Private Bank – Egypt
• Ahli United Bank

Best Private Bank – Kuwait
• Ahli United Bank

Best Private Bank – Oman
• Ahli United Bank

Best Private Bank – Qatar
• Dukhan Bank

Best Private Bank – UAE
• BNP Paribas Wealth Management

Best Retail Bank – Bahrain
• National Bank of Bahrain

Best Retail Bank – Egypt
• National Bank of Egypt

Best Retail Bank - Jordan
• Jordan Islamic Bank

Best Retail Bank – Kuwait
• National Bank of Kuwait

Best Retail Bank – Oman
• Bank Muscat

Best Retail Bank – Qatar
• Qatar Islamic Bank

Best Retail Bank – Saudi Arabia
• Saudi National Bank

Best Retail Bank – UAE
• Emirates NBD

Best Social Media Marketing Campaign
• Emirates NBD

Best Use of AI in Financial Services
• Dukhan Bank

Best Youth Programme Initiative
• National Bank of Kuwait

Excellence in Client On-Boarding
• Misr Capital

Excellence in Crisis: Client Services Middle East
• Qatar Development Bank

Excellence in Customer Centricity
• Banque Saudi Fransi

Excellence in Employee Engagement
• Abu Dhabi Commercial Bank Islamic Banking

Excellence in Mobile Banking
• Qatar Islamic Bank

Excellence in Omni-Channel Integration
• Dukhan Bank

Excellence in Service Innovation
• EFG Hermes

Excellence in Service: Priority Banking
• Mashreq Bank

MENA Digital Bank of the Year
• Dukhan Bank

MENA Digital Innovator of the Year
• Mohammed Al Othman

MENA Female Banker of the Year
• Elissar Farah Antonios

MENA Islamic Banker of the Year
• Adel Al-Majed

MENA Islamic Finance Bank of the Year
• Bank ABC (Arab Banking Corporation)

MENA Most Innovative Bank of the Year
• Dukhan Bank

MENA Private Bank of the Year
• Mashreq Bank

MENA Private Banker of the Year
• Chaouki Daher

MENA Retail Bank of the Year
• Qatar Islamic Bank

MENA Retail Banker of the Year
• Mohammed Al Othman

MENA SME Bank of the Year
• Arab Bank

MENA Sustainable Bank of the Year
• Commercial International Bank

Most Effective Investment Service Offering
• Commercial Bank of Dubai

Outstanding Wealth Management Service for the Affluent
• Dukhan Bank