Middle East & Africa Retail Banking Innovation Awards 2024 | Global Private Banker | TBA

Details coming soon.

2023 Winners

Country Awards

Best Retail Bank in UAE
• Emirates NBD

Best Retail Bank in Egypt
• National Bank of Egypt

Best Digital Bank in Egypt
• Banque Misr

Best Digital Bank in Qatar
• QNB

Best Digital Bank in Saudi Arabia
• Alrajhi Bank

Best Digital Bank in UAE
• Mashreq

Best Digital Bank in Zambia
• Standard Chartered

Best SME Bank in UAE
• Emirates NBD

Best SME Bank in Egypt
• Banque Misr

Best Islamic Retail Bank in South Africa
• Absa Islamic Banking

Best Islamic Retail Bank in UAE
• Mashreq

Digital Innovation Awards

Best Digital Banking Initiative
• Absa

Best Digital Transaction Program
• Export Development Bank of Egypt (EBank)

Best Digital Wallet of the Year
• QNB

Best Pure-Play Digital Initiative
• Rakbank

Digital Lending Product of the Year
• ADCB

Excellence in Digital Innovation
• Rakbank

Outstanding Digital Transaction By An Islamic Retail Bank
• Mashreq

Service Innovation Awards

Best Bank for Gen-Z
• Liv

Best Customer Centric Business Model
• Mashreq

Best Financial Inclusion Initiative
• ADCB

Best Mobile Banking Initiative
• Access

Best Payments Innovation
• Standard Bank

Outstanding Customer Service Innovation by a Retail Bank
• Capital Bank

Retail Product Innovation Awards

Best Islamic Loan Offering of the Year
• Mashreq

Consumer Finance Product of the Year
• Access

Debit Card of the Year
• ADCB

Credit Card of the Year
• SAB

Credit Card of the Year- Egypt
• ADCB

Frictionless Awards

Best Frictionless Customer Relationship Management
• Emirates NBD

Best Self-Service Banking
• Absa

Outstanding Client Onboarding & Account Opening
• ADCB

Regional Awards

Best Retail Bank in the Middle East
• Emirates NBD

Best Digital Bank in the Middle East
• QNB

Best SME Bank in the Middle East
• Emirates NBD

People & Employee Awards

Best CSR Initiative
• National Bank of Egypt

Outstanding Staff Training, Learning & Development Program
• Banque Misr

Wealth Management Awards

Best Hybrid Wealth Management Offering
• Mashreq

Best New Wealth Management Product of the Year
• ADCB

SME Banking Awards

Best Islamic SME Banking Initiative/Product of the Year
• Banque Misr

Outstanding Digital Innovation in SME Banking
• Rakbank

Marketing & Customer Awards

Best Lifestyle App
• Access