Product & Service Innovation Awards 2020 | Incisive Media | 14 February 2020 |
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| Organizer | Incisive Media |
| Submission deadline |
14 Feb 2020 5:00pm GMT
(almost 5 years ago)
In your time zone: Feb 14 12pm EST |
| Date Awarded |
20 May 2020 5:00pm BST
(over 4 years ago)
In your time zone: May 20 12pm EDT |
| Region | EMEA |
Details
he importance of innovation in financial services today, and its vital role of engaging and empowering customers, has led to this awards program – recognising innovation in financial services that delivers tangible benefits to both consumer and provider.
These awards focus on the overall impact that innovation has had on the sector and/or consumer, and whether the innovation achieved or exceeded its objectives and goals.
Categories
Entries cover two types of innovation – Momentum (taking an existing product or service and improving it) or Disruption (a step change or brand-new product or service). Your entry can be a combination of both, as often happens in practice.
For these awards, we split the entries by the area of innovation rather than market sector:
• Customer Interaction and User Experience
• Customer Service
• Customer Loyalty
• Product Development
• Data Usage and Analytics
• Mobile Delivery
• Distribution
• Payments
• Investment
• Transforming the Workforce
• Financial Inclusion
• Marketing & Communications
Judges Special Awards:
• Best Start-Up
• Best International entry (non-UK)
• Best Business-to-Business Innovation
• Best Overall Momentum Innovation
• Best Overall Disruption Innovation
• Innovator of the Year.
Past winners
2019 Winners
CUSTOMER INTERACTION AND USER EXPERIENCE:
• Aventus: Bancassurance Innovation
CUSTOMER LOYALTY:
• Heartwood Investment Management: Heartwood’s Dynamic Reporting Project
CUSTOMER SERVICE:
• Pepper UK: Pepper UK
DATA USAGE & ANALYTICS:
• Aviva: Our Claims Motor Valuation Tool
FINANCIAL INCLUSION:
• NS&I Government Payment Services: Help to Save
INVESTMENTS:
• NS&I Government Payment Services: Help to Save
MARKETING & COMMUNICATIONS:
• Janus Henderson Investors (The Hub): A Step Change for UK Investments
MOBILE DELIVERY:
• First Direct: Artha
PAYMENTS:
• Verifi: Order Insight
PRODUCT DEVELOPMENT:
• Aviva: Our Quote Manipulation Product Development
TRANSFORMING THE WORKFORCE:
• Canoe Intelligence: Canoe Intelligence
JUDGES’ SPECIAL AWARD: BEST START-UP:
• Aventus
JUDGES’ SPECIAL AWARD: INTERNATIONAL ENTRY:
• Ziraat Bank
JUDGES’ SPECIAL AWARD: B2B:
• Banking Circle
JUDGES’ SPECIAL AWARD: OVERALL MOMENTUM:
• Aviva: Our Quote Manipulation Product Development
JUDGES’ SPECIAL AWARD: OVERALL DISRUPTION:
• First Direct: Artha
JUDGES’ SPECIAL AWARD: INNOVATOR OF THE YEAR:
• Aviva