Retailer Awards 2019 | Octomedia | 26 November 2018 | Peninsula, 14/161 Harbour Esplanade, Docklands VIC 3008, Australia
Venue
Peninsula
Peninsula, 14/161 Harbour Esplanade, Docklands VIC 3008, Australia
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| Organizer | Octomedia |
| Submission deadline |
26 Nov 2018 5:00pm AEDT
(about 6 years ago)
In your time zone: Nov 26 1am EST |
| Date Awarded |
28 Feb 2019 8:00am AEDT
(almost 6 years ago)
In your time zone: Feb 27 4pm EST |
| Region | APAC |
Details
Award Categories:
• CX of the Year Medium/large Business >500
• CX of the Year Small Business <500
• In-store Customer Service Initiative of the Year
• Online Customer Service Initiative of the Year
• Omni-channel Retailer of the Year
• Best Loyalty Program/campaign of the Year
• Best Store Design/concept of the Year
• Online Store of the Year
• Best Customer Service Team of the Year
• Best Pop Up of the Year
• Retail Supplier (Retailer Must Nominate)
Past winners
2018 Past Winners
CUSTOMER EXPERIENCE INNOVATION OF THE YEAR FOR LARGE BUSINESSES:
• Winner: Lush 1
CUSTOMER EXPERIENCE INNOVATION OF THE YEAR FOR SMALL OR MEDIUM BUSINESSES:
• Winner: Prezzee
INSTORE CUSTOMER SERVICE EXPERIENCE OF THE YEAR:
• Winner: Lush 1
ONLINE CUSTOMER EXPERIENCE OF THE YEAR:
• Winner: Prezzee
OMNI-CHANNEL INITIATIVE OF THE YEAR:
• Winners: Rebel
CUSTOMER TECHNOLOGY INITIATIVE OF THE YEAR:
• Winner: Prezzee
CUSTOMER EXCELLENCE - TEAM OF THE YEAR:
• Winner: Applicances Online
CORPORATE SOCIAL RESPONSIBILITY INITIATIVE OF THE YEAR:
• Winner: Patagonia
INNOVATIVE STORE DESIGN OF THE YEAR:
• Winner: WA
RETAIL SUPPLIER OF THE YEAR AWARD
• Winner: Sustainable Focus