The Card and Payments Awards 2024 | The Card and Payment Awards | 6 October 2023 | JW Marriott Grosvenor House London, 86-90 Park Ln, London W1K 7TN, UK

The Card & Payments Awards are open across the different categories to credit, debit, prepaid and charge card issuers, co-brands, merchant acquirers, payment processors, retailers and other payments companies worldwide who are offering programmes or initiatives within the UK and Irish market. There are a range of categories covering key disciplines and offering organisations the opportunity to showcase all of their achievements.

Categories
• Best Achievement in Sustainability
• Best App User Experience (CX Initiative)
• Best Application of AI or ML in Financial Services
• Best Benefits or Loyalty Scheme
• Best Credit Card or Credit Facility
• Best Customer Service
• Best Future Payments Initiative
• Best Industry Innovation
• Best Initiative in Digital or Complementary Payments
• Best Initiative in Open Banking
• Best Marketing Campaign
• Best POS Solution
• Best Payment Facility
• Best Payments Industry Newcomer
• Best Processing Programme or Proposition
• Best Product Design
• Best Security or Anti-Fraud Development
• Best Service to Business
• Best Technology Initiative
• Changing Lives in the Community
• Industry Achievement Award 2024
• Social Inclusion in Financial Services

Winners 2023

Best Achievement in Sustainability
• Positive climate change: ekko and PPS, an Edenred Company, PPS

Best App User Experience (CX Initiative)
• Self Serve Debit Card Disputes via Mobile Banking App, Lloyds Banking Group

Best Application of AI or ML in Financial Services
• ANNA's Deployment of AI and ML, ANNA

Best Benefits or Loyalty Scheme
• Vanquis Credit Card Loyalty Upgrade Program, Vanquis

Best Consumer Credit Card or Credit Facility
• Credit Card Instalment Plans: Grouped Purchases, NatWest Group

Best Customer Service
• Customer Service Excellence at Vanquis Bank, Vanquis

Best Future Payments Initiative
• Digitising and monetising financial intent, HyperJar Ltd

Best Industry Innovation
• SWIFT Go, SWIFT

Best Initiative in Digital or Complementary Payments
• Fireblocks provides secure, instant merchant payout and cross-border payment infrastructure in crypto, Fireblocks

Best Initiative in Open Banking
• VRP (Variable Recurring Payments), NatWest

Best Marketing Campaign
• Visa - UEFA Women’s EURO 2022 - “When more of us play, all of us win”, Visa Europe

Best Payment Facility
• BR-DGE Payment Orchestration, BR-DGE

Best Payments Industry Newcomer
• MoneySuite - A SME Billing and Payments Platform, MoneySuite

Best POS Solution
• Square Stand - a professional point of sale in your iPad, Square

Best Processing Programme or Proposition
• Transact International Payments, Transact Campus

Best Product Design
• Angela Burdett-Coutts Debit Card launch, Coutts

Best Security or Anti-Fraud Development
• Chargebacks911: a unique solution for effective chargeback mitigation, Chargebacks911

Best Service to Business
• Capital on Tap, Capital on Tap

Best Technology Initiative
• Deko - Outstanding Multi-Lender Alternative Payment Technology Transforms The Future of UK Retail Finance, Deko

Changing Lives in the Community
• MBNA Community Investment Programme: Helping to create life-changing impacts, Lloyds Banking Group

Social Inclusion in Financial Services
• Digitising benefit payments for the Payment Exception Service (PES), ClearBank & PayPoint