Venue
Royal Randwick
Royal Randwick, 73 Belmore Rd, Randwick NSW 2031, Australia

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Organizer Ashton Media
Submission deadline 7 Jul 2023 5:00pm AEST (over 1 year ago)
In your time zone: Jul 7 3am EDT
Date Awarded 9 Nov 2023 5:00pm AEDT (about 1 year ago)
In your time zone: Nov 9 1am EST
Region APAC
Details

Back for their sixth year, The CX awards are the ultimate accolade to benchmark and recognise CX excellence in the ANZ region. Judged by an esteemed panel of your CX peers, the CX Awards go one step further in trying to differentiate the very best leaders, teams, strategies and innovations.

Award Categories
• CX Rising Star of the Year
• Best Inclusive Customer Experience
• CX Leader of the Year
• Best Use of Customer Data and Insights to Improve CX
• Best Use of Technology to Revolutionise CX
• Best CX Transformation
• CX Team of the Year
• Best CX Partner (Technology or Advisory)
• Best CX Initiative
• Excellence in Customer Service: Elevating Customer Care
• Best Employee Experience Initiative
• Excellence in Public Sector: The Citizen Experience

Past winners

2022 Winners

Best Use of Customer Data and Insights to Improve CX
• legalsuper

Best Use of Technology to Revolutionise CX
• Suncorp

Best CX Initiative
• Contact Energy

Best CX Transformation
• JAX Tyres & Auto

CX Team of the Year
• Optus

Best CX Partner
• Wink

CX Leader of the Year
• Ayelet Mendel Girin, Group Head of CX, humm Group

Excellence in Customer Service: Elevating Customer Care
• Intuit Australia

Best Employee Experience Initiative
• HSBC

Excellence in Public Sector: the Citizen Experience
• Women’s and Children’s Hospital, South Australia