Awards for Innovation 2021 | Financial Services Forum | 26 February 2021 | TBA
Venue
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| Organizer | Financial Services Forum |
| Submission deadline |
26 Feb 2021 5:00pm UTC
(almost 4 years ago)
In your time zone: Feb 26 12pm EST |
| Date Awarded |
27 May 2021 5:00pm UTC
(over 3 years ago)
In your time zone: May 27 1pm EDT |
| Region | EMEA |
Details
Since its launch in 2000, The Financial Services Forum has supported the improvement of financial services marketing, through a better understanding of the consumer, the marketplace and marketing performance.
The importance of innovation in financial services, and its vital role in engaging with and empowering customers in the future, has gained increasing momentum since the launch of our Awards for Product & Service Innovation in 2018.
Yet, in many ways, the past year has been a defining moment. With consumers and customers facing unprecedented adversity, marketing and product development teams moved rapidly to meet the requirements of new behaviours and consumer needs; both by launching new features and benefits in existing products, and bringing entirely new solutions to market at record speed.
For many businesses, innovation is no longer just a process or supplement to the core strategy, but a central tenet; a reminder to dig deeper, ask more questions and continuously strive for ongoing transformation across all areas of the business.
As a result, we have rebranded the Awards for Product and Service Innovation as the Awards for Innovation. This reflects the evolving nature of innovation in financial services itself, with the increased scope recognising the importance of organisational innovation, as well as the integral role of marketing and consumer insight in product and service development.
Past winners
2020 Winners
Customer Innovation & User Experience:
• Legal & General Retail Retirement: Annuity Ready
Customer Service:
• TSB: Fraud Refund Guarantee
Data Usage and Analytics:
• Aire: Give Credit Where It’s Due
Financial Inclusion & Diversity:
• Starling Bank: Raising Standard of Banking for Small Businesses
Innovator of the Year:
• Raisin UK
Insurance:
• Yulife: Life Insurance that Inspires Life
Investments:
• Oxford Risk: Behavioural Finance
Marketing & Communications:
• Aegon & Cowry: Personalised Pension Video Summaries
Mobile & Cybertech:
• Starling Bank: Raising Standards of Small Businesses
The One to Watch:
• Canoe Intelligence: The Fintech to Watch for Alternative Investors
Payments:
• Previse: Payments
Product Development:
• Countrywide Surveying Services: Homefact
Security:
• Blackout by Blackout Technologies
Transforming the Workplace:
• Canoe Intelligence: Bringing Innovation to the Alternative Investments Workforce
International Award:
• Al-Amal Microfinance Bank: E-Loan
Judges' Special Awards:
• The Big Exchange
• Healthy Pets: Improving the Customer Experience
• FirstHomeCoach: Supporting First Time House Buyers Through Data