Turkey Customer Experience Awards 2022 | Awards International | 4 March 2022 | Live
Venue
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| Organizer | Awards International |
| Submission deadline |
4 Mar 2022 5:00pm +03
(almost 3 years ago)
In your time zone: Mar 4 9am EST |
| Date Awarded |
2 Jun 2022 5:00pm +03
(over 2 years ago)
In your time zone: Jun 2 10am EDT |
| Region | EMEA |
Details
These Awards seek to promote and reward the very best CX practices in Turkey, giving much-needed recognition to professionals who are transforming Turkish businesses for the better.
The CX discipline is on the rise in Turkey: thanks to the work of dedicated practitioners, it's been reaching new heights in recent years. People deserve to know which organisations offer a truly outstanding customer experience, and these Awards offer numerous opportunities to be recognised as CX market leaders.
With 20 different categories to choose from, open presentations to attend, and a magical gala lunch and Awards Ceremony, TCXA™ is so much more than just a competition - it’s a chance to share your knowledge, connect with other leading lights in the CX world, and honour your incredible team!
Categories
CX Classics
• Customers at the Heart of Everything
• Customer Experience in the Crisis
• Customer-Centric Culture
• B2B Customer Experience
• Best Customer Service
• Best Use of Insight & Feedback
• Best Use of Technology
• Business Change and Transformation
• Best Customer Experience Strategy
• Employee-Driven CX
CX Evolution
• Best Innovation in CX
• Best Measurement in Customer Experience
• Best CX for Vulnerable Customers
• Best CX in Health & Wellbeing
• Customer Relationship Management
• Customer Growth Strategy
• Product or Service Development
• CX Transformation
CX Professional
• CX Team of the Year
• CX Leader of the Year
Past winners
2021 Winners
Overall Winner
• Hepsiburada
Customer Centricity
• Istanbul Grand Airport
Customer Experience During the Crisis
• Eczacibasi Building Products - VitrA
Customer Experience During the Crisis - E-commerce
• Hepsiburada
Best Customer Experience Strategy - 25+ years in business
• Samsung Electronics
Best Customer Experience Strategy - under 25 years in business
• Hepsiburada
Best Use of Omnichannel
• Teknosa
Best Use of Technology (AI/VR /AR/Speech Analytics/Text Analytics)
• Istanbul Grand Airport
Product or Service Development
• Eczacibasi Building Products - VitrA
Product or Service Development - Financial Services and Insurance
• Aksigorta
Best Voice of Customer
• Allianz Sigorta
E-Commerce CX
• Hepsiburada
B2B Customer Experience
• hopi
Employee Experience During the Crisis
• Aydem Elektrik Perakende AS
Diverse and Inclusive Customer Experience
• Istanbul Grand Airport
CX Transformation
• Samsung Electronics
Contact Centre
• Sodexo
CX Team of the Year
• Aksigorta
CX Leader of the Year
• Multinet Up - Özgür Yeşilyurt Yüngül