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Organizer | Awards International |
Submission deadline |
30 Jun 2023 5:00pm UTC
(over 1 year ago)
In your time zone: Jun 30 1pm EDT |
Date Awarded |
5 Oct 2023 5:00pm UTC
(about 1 year ago)
In your time zone: Oct 5 1pm EDT |
Region | EMEA |
This year's UK CXA® has 28 categories, each celebrating a particular aspect of CX excellence.
We've divided the categories into five main sections:
CX CLASSICS
• Customers at The Heart of Everything™
• Best Customer-Centric Culture - Sponsored by Sudale Search & Select
• Best Business Change and Transformation
• Best Customer Experience Strategy
• Best B2B Customer Experience
• Best On-Site Customer Experience
• Best Measurement in Customer Experience
• Best Use of Customer Insight & Feedback
• Best Customer Service
• Best Complaint Handling
• Best ESG Framework in Customer Experience
CX SPOTLIGHT
• Customer Experience in The Crisis
• Best Innovation in CX
• Best CX for Vulnerable Customers
• Best Product or Service Development
DIGITAL CX
• Best Digital Customer Experience
• Best Digital Transformation
• Best Applied Technology
• Best User Experience
EX SPOTLIGHT
• Best Employee Experience
• Best Learning & Development
CX PROFESSIONALS
• CX Brand of The Year
• Woman CX Professional of The Year
• CX Leader of The Year
• CX Team of The Year