Utilities & Telecoms Awards 2020 | Credit Strategy | The Midland, 16 Peter St, Manchester M60 2DS, United Kingdom

The annual dinner, which follows the Collections & Vulnerability Summit, marks the culmination of our unique, major gathering of credit and collections professionals, working across the financial services, energy, water, telecoms and public sectors.

By uniting both awards programmes, Credit Strategy has brought together the widest possible group of credit and collections professionals, across multiple sectors, to showcase those independently judged as best-in-class.

Reasons to attend:
• Network - Build relationships with award winning companies and create business opportunities
• Support - Celebrate and be seen to support the industry's achievements
• Entertain - Invite your prospective and exciting clients and reward staff performance

2019 Past Winners

Agent of the Year
Fiona Winton, Three
Highly commended: Michelle Scollen, npower

Best Conduct & Culture
Octopus Energy

Best Customer Service Provider
Flipper

Best Outsourcing and Partnership Initiative of the Year
npower & Sonex Financial

Best Technology Provider – Collections
illion Digital Tech Solutions

Best Use of Technology
Flipper
Highly commended: Phillips & Cohen Associates (UK)

Best Vulnerable Customer Support Initiative
United Utilities Water

Best Vulnerable Customer Support Team
United Utilities Water

Energy Team of the Year – Collections
sponsored by TDX Group
Sigma in partnership with Pure Planet
Highly commended: Lowell

Telecoms & Home Media Team of the Year
Vodafone UK

Transformation Programme of the Year
United Utilities Water
Highly commended: Northumbrian Water Collections Team

Water Team of the Year – Collections
sponsored by Court Enforcement Services
United Utilities Water