10th Philippines Shared Services & BPO Week 2019 | International Quality & Productivity Center | 12 August 2019 | New World Makati Hotel, Esperanza Street corner Makati Avenue, Ayala Center, Makati, 1228 Metro Manila

Given the remarkable growth of the Shared Services industry in the Philippines, it is now ever more important for SSCs to move higher up on the value chain providing services of exceeding value, while retaining their competitive advantage. After successfully implementing RPA and intelligent automation, SSCs are now looking to scale up their RPA projects, and establish governance to continue to reap the benefits of automation. In addition, the massive mainstream adoption and implementation of RPA and intelligent automation has impacted the workforce, pushing SSCs to focus significant resources to keep pace and manage the changing employee landscape.

2019 Speakers

KEYNOTE SPEAKERS:

Antonio Joselito Lambino
Assistant Secretary, Department of Finance, Republic of the Philippines

Paola Alvarez
Assistant Secretary, Department of Finance, Republic of the Philippines

ADVISORY BOARD:

Ruben Carlo O. Asuncion
Chief Economist, Corporate Planning Group - Economic Research Unit, UnionBank of Philippines

Sookie Chiongbian
Head of Human Resources, 3M Global Service Center Philippines

Steve Harris
Managing Director, ANZ Global Services and Operations (Manila), Inc.

Sharmini Krishnan
Managing Director, Lufthansa Services Philippines

Sumit Mitra
Chief Executive Officer, TESCO Global Business Services

Anita Bhat-Zutshi
Vice President, Global Business & Finance Services, Unilever

Johan Fourie
Managing Director, Bayer Business Services, Philippines

Jean-Claude De Vera
VP GBS, Former: Lafarge Holcim

SPEAKERS:

Hans Montenegrio
Chief Operating Officer, Asia Manulife

Samir Kumar
Managing Director, JPMorgan Chase & Co.

Johan Fourie
Managing Director, Bayer Business Services, Philippines

Steve Harris
Managing Director, ANZ Global Services and Operations (Manila), Inc.

Roscoe Pineda
Chief Operating Officer, ANZ Global Services and Operations (Manila), Inc.

Dr. Omer Softic
Senior Director, Asia Pacific Service Delivery Lead, Finance, Johnson & Johnson

Carlo Subido
President, Infocomm Technology Association of the Philippines

Ruben Carlo O. Asuncion
Chief Economist, Corporate Planning Group - Economic Research Unit, UnionBank of Philippines

Anthony Nool
Head of Controlling, SSC Manila, Henkel Asia Pacific Service Centre

Paul Bartley
Chief Operating Officer, Odfjell Driling

Christian Lim
Chief Operating Officer, Microsoft Philippines

Dr. Sumit Mitra
CEO, Tesco Global Business Services

Hiyasmin Mattison
Chief Human Resources Officer, Sunlife of Canada (Philippines) Inc.

Robert S. Paguia
Board Member, LLB, MPM, St. Luke’s School of San Rafael, Inc.

Sookie Chiongbian
Head of Human Resources, 3M Global Service Center Philippines

Rowel Atienza
Associate Professor, University of the Philippines

Teejay Gonzales
HR Transformation Director, The Coca-Cola Company

Sharmini Krishnan
Managing Director, Lufthansa Services Philippines

Junar D. Amador
Managing Director, Global Business Services – Manila, Ingram Micro Inc.

Anita Bhat-Zutshi
Vice President, Global Business & Finance Services, Unilever

Penny S Bongato
Member Board of Trustees, People Management Association of the Philippines

Anuj Aggarwal
Vice President, Canon Marketing Philippines

Anuj Aggarwal
Vice President, Canon Marketing Philippines

John Ysmael O. Reyes
Business Excellence & RPA Lead, Total

Alexander Erfe Gasmena
Shared Services Director for Asia Pacific & Americas, Pearson

Eric Reigo de Dios
People Director, Baker McKenzie’s Global Process Owner

Pierre Monserrate
Director People & Culture, Member, Board of Director, Philip Morris International

Debbie Oshman
Global Information Technology Director, Chevron

Marvin Rodriguez
Country Director, MiraMed Global Services Philippines

Krishna Ramachandran
Global Head of R2R and Lead RPA, Royal Philips

Irene De Vega
Head of Finance Service Center Philippines, Continental

Jay Nunez
Country HR Head, Qiagen Manila

Ric Simbol
Head of Global Technology, Whitecase

Jerik Cruz
Lecturer and Policy Economist, Ateneo de Manila University’s Department of Economics

Atty. Jun Manuel Lope Del Rosario Manuel, Jr.
Chief Compliance Officer and Vice President for Legal, Government and Corporate Affairs, Pepsi Cola Products Philippines, Inc.

Jason Little
Vice President, Chief Information Officer, CIO South East Asia, Manulife

Oliver “LIV” C. Requilman
Vice President for Human Resources and HR Special Projects, St. Luke’s Medical Center

Rudyard Von de Leon
Director, Site Operations Leader, Western Union

Ameya Karvir
Senior Director, Expedia

Noni Mafabune
Director, Global Shared Services Unit (GSSU), United Nations

Peter Paul Galvez
Director, Plans and Program, Department of National Defense

Jayan Dy
Chief Information Officer, P&G

Flip Ruby
Group Head and Director of HR & Corporate Functions, Zalora Philippines & Entrego

Sean Mather
Chairman, Auscontact – Australia, Managing Director, Call Design PTY LTD, CallDesign

Edalyn Hadjula-Legarde
Global Head Total Rewards Operations, Philip Morris International

Danreb Oira
Head of Human Resources, Amazon Operations Services Philippines, Inc.

Ailene Garcia-Sotelo
Global Director - Record to Report, Shared Services, World Vision

Vincent Kasten
Operations - Robotics and AI, Prudential Corporation Asia

Oliver San Juan
Head of Global Business Services, AECOM

Christian Paolo Pestelos
Agile Coaching Expertise Lead, Agile Centre of Excellence, ING Business Shared Services Manila

Raymond Yulo
Product Support Manager, Google

Jayan Dy
Chief Information Officer, P&G

Noemi V. Diaz
Tax Operations Manager, North America & Philippines, SHELL

DJ Moises
CEB SSC General Manager, Kuehne+Nagel

Sarab Preet Singh
Country Human Resources Officer, Philippines, Citi

Gavin Ifield
Head of Business Services, Holcim

Kriti Gutt
HRBP, Hewlett Packard Enterprise

Katherine Kessel
RPA Specialist, Orica

Kurt Bergmans
Head of Global IT Service Operations, British Petroleum

Datuk Dr Kuljit Singh
President, Association of Private Hospitals Malaysia

Khurram Shahzad
General Manager of Shared Services APAC, British American Tobacco

Jakob Larsen
Senior Vice President, Vestas Shared Services Center

Raymund C De La Torre
Digital Lead - S2P Global Services Manila (Procurement), Chevron

Syazana Lim
Lead Research Analyst, SSON Analytics

Chris Sebastian Bernardo
SMART Automations Leader, RPA, Procter & Gamble (P&G)

Jeremy Jay
Vice President, Local Bank

2019 Sponsors and Partners

SPONSORS:
• ActiveOps
• Bureau van Dijk
• Call Design
• EdgeVerve Systems
• Option3
• Optum
• ProHance
• Ramco
• RGP (Resources Global Professionals)
• Thomson Reuters

SUPPORTING ASSOCIATIONS:
• ABPMP
• PASIA
• Global In-House Center Council Philippines (GICC)
• ACCA

MEDIA PARTNERS:
• AsianNGO
• AmCham Philippines
• The Philippine Society for Quality (PSQ)
• Shared Services & Outsourcing Network