11th Annual Insurance Claims Management Summit 2022 | UniGlobal | 23 March 2022 | Gallery Cafe Louvre, Národní 1987, 110 00 Nové Město, Czechia

Over the time of a global pandemic insurance industry went through a number of changes that affected both insurance companies and their clients. Facing this new reality, industry players had to rapidly adapt, optimize and improve their claims management processes to operate successfully.

The years of 2020 and 2021 also brought cutting-edge innovations to the scene and made claims professionals think what the future holds for the sphere.

At the 11th edition of the Insurance Claims Management Summit speakers and delegates will speak about AI in claims handling, successful practices of claims management digitalization, improvement of customer experience and customers’ priorities, telematics in claims, claims ecosystem and partnerships. They will also touch upon mobile claims, climate events, claims transformation, customer-centricity and other trends shaping the future of insurance claims management.

2022 Speakers

Neil Harrison
Global Chief Claims Officer, Aon

Juliet Jetson
Workflow Optimisation & Performance Manager, Legal & General

Norberto Odorico
Chief Claims Officer, UnipolSai Assicurazioni IT

Andrew Pedler
Head of Claims Client Relationships and Innovation, Liberty Specialty Markets

Hugo Fernandes
Claims Global Digital Platforms Lead, Hiscox

Martin Kroos
Head of Claims, Achmea

Patricia Correia
Claims and Legal Office Manager, Tranquilidade

Tamas Tallarom
Head of Claim Handling, KÖBE Insurance

Cees Werff
CEO and President, CCN Group

Hans-Christian Sörensen
Sörensen International Sales Director, Polygon Group

Liz Ryan
Head of Performance & Insights (UK P&C Claims), Zurich Insurance Company

Emin Ayık
Manager Claims Management Department, Anadolu Sigorta

Anthony Madden
Managing Director, Intereurope

Giuliano Basile
Head of Claims, Generali

David Fineberg
Head of Claims UK, Generali

Viktorija Katilienė
Head of Claims Department Baltics, Gjensidige

Reinhard Seehofer
Head of Claims, Generali Versicherung

John Spears
VP Business Development and Marketing, Global Excel

Martin Schachtschneider
Head of Business Development, BELFOR GmbH

Miha Ferlan
Director of CRM, Zavarovalnica Triglav

Mark Sedlak
Head of Sales Insurance, IN2 GROUP

Dieter Schäfer
CEO/Founder, Rocket Enterprise Solutions GmbH

Carl Tamsons
Head of Sales, Polygon Group

David Poulton
Account Director, Verint, UK

2022 Sponsors and Partner

DIAMOND SPONSOR:
• Verint

SILVER SPONSORS:
• Belfor
• Verisk

BRONZE SPONSORS:
• Polygon
• iN2

COCKTAIL RECEPTION SPONSOR:
• GlobalExcel

BADGES SPONSOR:
• Systems & Technology Corp

EXCLUSIVE LANYARDS SPONSOR:
• DAT

PARTNER:
• SAVA