Venue
Online Event

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Event Date Tue Aug 11 CST - Wed Aug 12 CST (over 4 years ago)
In your timezone (EST): Mon Aug 10 10:00pm - Wed Aug 12 3:00am
Location Online Event
Region APAC
Details

An Industry on the Cusp of Change - Challenges facing the BPO and Shared Services Sector​.

The constant market pressure in taxation reform, funding and initiatives on multi-national companies to increase their competitiveness compelled managers to strategize on retaining talents and explore models beyond SSC. Global Business Services (GBS) is the next wave with increasingly difficult to formulate management control system, which could cause job vulnerabilities to automation in the next decade and decompose operative goals. The phenomenon of transformation through merger and acquisition with BPOs integrations is critical to assess the resources selected.

Speakers

2020 Speakers

Samir Kumar
Managing Director, JP Morgan Chase & Co.

Johan Fourie
Managing Director Bayer Busines Services, Philippines

Steve Harris
Managing Director, ANZ Global Services and Operations (Manila), Inc.

Roscoe Pineda
Chief Operating Officer ANZ Global Services and Operations (Manila), Inc.

Dr. Omer Softic
Senior Director, Asia Pacific Services Delivery Lead, Finance Johnson & Johnson

Anthony Nool
Head of Controlling, SSC Manila Henkel Asia Pacific Services Centre

Sookie Chiongbian
Head of Human Resources M Global Services Center Philippines

Teejay Gonzales
HR Trtansformation Director the Coca-Cola Company

Jean-Claude de Vera
Former Vice President, GBS LafargeHolcim

Sponsors & Partners

2020 Sponsors

• AI inside
• Ramco

PARTNERS:
• HR Educators’ Association of the Philippines, Inc. (HREAP)
• Global In-House Center Council Philippines (GICC)

MEDIA PARTNERS:
• The Philippine Society for Quality (PSQ)
• Shared Services & Outsourcing Network