12th Annual Field Service Management Summit 2020 | IQPC | 31 January 2020 | Hilton Sydney, 488 George St, Sydney NSW 2000, Australia
Venue
Hilton Sydney
Hilton Sydney, 488 George St, Sydney NSW 2000, Australia
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| Event Date |
Fri Jan 31 AEDT (almost 5 years ago)
In your timezone (EST): Fri Jan 31 1:00am - Fri Jan 31 1:00am |
| Location |
Hilton Sydney
488 George St, Sydney NSW 2000, Australia |
| Region | APAC |
Details
Against the backdrop of a rapidly progressive technology market, increasing consumer demands and economic fluctuations, companies are recognising the need to develop strategic measures in field service mobility. Field service mobility optimisation will play a significant role in increasing cost savings and operational efficiency. Through large productivity gains companies will increase customer retention and satisfaction.
The 12th Annual Field Service Management Summit is Australasia’s most established event for field service management and field force automation. Each year the event brings together over 100 senior level professionals from across Australia and overseas to discuss the latest developments in Field service management, Technological integration, Workflow automation, Dispatch management, Mobile computing and so much more!
This event will examines the key areas that companies and organisations are moving towards in an effort to maximise service delivery to customers and operate more efficiently and cost effectively.
Learn and gain insight into valuable case study presentations and real life scenarios in order to achieve:
• Improved workforce mobility and productivity
• Integration of new systems with existing ones
• Real-time data analysis and communication
• Advanced scheduling and route setting
• Enabled flexibility of mobile workforce solutions
Speakers
2019 Past Speakers
Gavin Hudson
Executive General Manager, RSL LifeCare at Home
Tim Walker
Head of Field Operations, South Pacific, NCR Corporation
Carly Irving
General Manager, Customer and Market Operations, Distribution, Energy Queensland
Andrew Hurba
National Systems and Processes manager – Equipment Service, Coca Cola Amantil
Robert Ward
General Manager, Solutions Innovation, Chubb Australasia
Dashiell Taniguchi
Senior Manager, Field Services, Stryker Corporation
Regan Ireland
General Manager, Field Digitisation and Growth, Telstra
Bharath Kadiam
Senior Account Executive, ClickSoftware
Sponsors & Partners
2020 Partner & Exhibitors
LEAD EVENT PARTNER:
• Salesforce
EVENT PARTNERS:
• CSG
• Phoenix
PREMIUM EXHIBITOR:
• KORE Wireless
• Panasonic
EXHIBITORS:
• Gamma Solutions
LECTERN PARTNER:
• Workforce Delta
MEDIA PARTNER:
• Technology IQ