Venue
Flemings Hotel Wien-Stadthalle
Flemings Hotel Wien-Stadthalle, Neubaugürtel 26-28, 1070 Wien, Austria

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Event Date Wed Apr 10 CEST - Thu Apr 11 CEST (8 months ago)
In your timezone (EST): Tue Apr 9 6:00pm - Wed Apr 10 6:00pm
Location Flemings Hotel Wien-Stadthalle
Neubaugürtel 26-28, 1070 Wien, Austria
Region EMEA
Details

This Summit has been designed to examine current trends and challenges that the back office is currently facing. During this two-day conference, we will look through the main challenges that had to be faced when implementing new technologies, innovations that open new opportunities for banking, as well as pitfalls and threats everyone should be aware of to function even better and ensure smooth workflow in the upcoming year.

Get yourself a seat among other senior-level decision-makers, leaders, and professionals who will shape the banking industry in 2024. Join live discussions and interactive roundtables to share your practices and learn from your colleagues. This summit will provide an excellent opportunity to reflect on things you already know and the ways to move forward in your bank’s success journey.

Who Should Attend:
Members of board, C-level, Senior/Global Vice Presidents, Directors, Heads of departments from the banking industry involved in:
• Operations
• Operational Excellence
• Operations Strategy
• Financial Markets Operation
• Operation Management – Fund Operations
• Derivatives Operations
• Trade Operations (Trading of Securities, Trade Confirmation and Settlement, Regulatory Compliance)
• Shared Services
• Lean Transformation/Lean Competence Centre
• IT Management
• RPA
• Customer Operations
• Consumer Services
• Transformation
• Branch Support
• Global Operating Models and Smart Sourcing
• Back Office
• HR Operations
• Clearing & Settlement
• Workforce optimisation

Topics Of Our Conference:
• Back Office Digital Transformation
• Operational Excellence and the Impact on Customer Experience
• Agile Methodologies and Agile Process Management
• Back Office Workforce Optimisation
• Shaping the Bank’s Back Office Future

Speakers

2024 Speakers

Davor Gašparac
Head of Division, BA Chapter Lead and Agile Coach, Erste Digital

Zsofia Kovacs
Head of Operational Excellence Competence Centre, KBC Bank & Verzekering

Steven Burkholder
Global Head of FX IT Operations, Commerzbank AG

Peter Højvig
Principal Process Partner, Danske Bank

Björn Welander
Head of Securities & Investments Services, SEB

Sponsors & Partners

2024 Sponsors

SILVER SPONSORS:
• Ciklum

BRONZE SPONSORS:
• i-DOCS