19th Annual OPEX Week: Business Transformation Summit 2023 | IQPC Australia - Your B2B Digital Partner | 8 October 2023 | Rydges Sydney Central, 28 Albion St, Surry Hills NSW 2010, Australia

Accelerating business excellence through digital adoption, intelligent operations and change excellence
Transformation leaders have seen tremendous changes in the past few years. You simply cannot afford to run your businesses in the same way as three years ago.
With today’s technology-driven, rapidly changing business models, alongside the multitude of market disruptions affecting businesses, organisations must focus on effective, meaningful and impactful business transformation in order to thrive and survive. Now more than ever, transformation and OPEX leaders and teams are critical for business success.
This event is back in 2023 and will deliver fresh insight on transformation, process and business strategy and execution.
Scalable transformation, data-driven decision-making, digital tools, process re-design, change excellence, and placing the customer and employee experience at the heart of transformation will be the forefront of discussions from the panel of industry experts, innovators, leaders and inspirations, representing Australia’s leading brands.

2023 Speakers

Michelle Lue-Reid
Chief Spring Officer, TPG Telecom

Jethro Grainger-Marsh
Head of Enterprise and Commercial, Hudson

Anat Hassner
Chief People Officer, Uniting

Gráinne McCormack
Chief Operating Officer, Taylor Thomson Whitting (TTW)

Lavinia Rarinca
Head of Transformation Excellence, Westpac

Melanie Holdsworth
Head of Organisational Process Excellence, Teachers Mutual Bank

Kylie Hardy
Director, Workplace Experience, Transport for NSW

John Gearing
Program Director - Delivery Excellence, Critical Clinical Technology and Logistics, Queensland Health

Tighe Wall
Chief Transformation Officer, Contact Energy Ltd

Paul London
Reliability Engineering, Australian Energy Company

Erik Sodergren
Head of Operational Excellence - Australasia, Naval Ship Management (Australia)

Ravi Ramachandran
Principal Lead- Global Process Centre of Excellence, Telstra

Michael Beckett
Director, CoE Process Excellence, Aware Super

Nao Anthony
Senior Manager - Operational Excellence, Commonwealth Bank

Tim Roberts
Executive Manager Digitisation, Top 5 Bank

Gareth Mitchell
Head of Digital and Improvement, Westland Milk Products

Sara Zhou
Manager, Business Improvement, Western Sydney University

Terence Alvares
General Manager Operations, Simply Energy

Guido Swinkels
Head of Digitisation & Operational Excellence, ING Australia

Prajakta Pawar
Operational Excellence Manager, Mastercard

Melissa Toms
Head of Business Transformation & Change, Zurich Financial Services Australia

Nina Muhleisen
Founder Principal Consultant, Three6

Dolf Wirth
Chief Transformation Officer, Stevin Rock

Rahadian Thahar
Senior Manager of Administration Services, AIA Australia

Prajni Sadananda
Head of Strategy and Operational Excellence, Biogen

Christine Blyth
Head of Business Technology, Strategy and Operations and Operational Excellence, Block

Sheena Peeters
General Manager Product and Technology, SiSU Health Group

Katie Stephen
Head of Transformation, Bapcor

2023 Partner

• Conga
• Newgen
• Joyous
• Quality Business Services