2021 Online Collections Technology Think Tank 2.1 | Credit Connect | 16 September 2021 | Virtual Event

The third Online Collections Technology Think Tank will feature a number of discussions to understand the best possible collection strategies in 2021.

The Think Tank’s aim is to create an engaging environment with the aim of enabling all participants to learn about change within collections and the role technology and innovation has to play in an everchanging environment. The last event was attended by over 280 collections professionals across four streams

What lessons can be learned from the pandemic lockdown and the business change it has produced as we hope to remain free from lockdown constraints through the autumn and winter.

Lenders, creditors and collections specialists will discuss, debate and dissect regulatory and thematic business challenges as a result of the pandemic which has economically impacted household finances but collections processes and strategies.

The Online Think Tank will focus on how collections teams can improve profit and loss using technology. The event will aim to arm attending companies with strategies that can be implemented in their business to enable maximum business returns.

The event will focus on panel discussions across a number of thematic collections issues with the aim of problem-solving and examining how companies can utilise people and technological innovations effectively as we move into a new way of working.

2021 Speakers

Colin White
Founding Director, Credit Connect and Event Chair

Vanessa Northam
Head of Strategic Relationships, StepChange

Gary Moffat
Customer Debt Operations Manager, British Gas

Jim Appleby
Managing Director, Arrow Global

Amon Ghaiumy
Co-Founder and CEO, Ophelos

Mark Oppermann
Co-Founder – Head Of Sales & Marketing, Webio

Alex Woodcraft
Director of Custome Engagement, GAIN Credit

Denise Crossley
Chief Executive Officer, Lantern

Frank Sherlock
International Vice President, CallMiner

Tom Feest
Head of Collections & Recoveries, PSA Finance

Andrew Alder
Director of Development and Partnerships, Paylink Solutions

Mehmet Akseki
Managing Director, Ceverine

Adam Simpson
Global Head of Digital Strategy, Phillips & Cohen

Kevin Still
Director, DEMSA

John Storrie
Operations & Strategy Director, Arvato Financial Solutions

Gary Moffatt
Customer Debt Operations Manager, Centrica

Tom Feest
Head of Collections & Recoveries, PSA Finance,

Jim Appleby
Managing Director, Arrow Global

Amon Ghaiumy
Co-Founder and CEO, Ophelos

Denise Crossley
Chief Executive Offier, Lantern

Adam Simpson
Global Head of Digital Strategy, Phillips & Cohen

Kevin Still
Program Manager, William Alexander Consulting

Andrew Alder
Director of Development and Partnerships, Paylink Solutions

Mark Oppermann
Co-Founder – Head Of Sales & Marketing, Webio

Frank Sherlock
International Vice President, CallMiner

Vanessa Northam
Head of Strategic Relationships, StepChange

2021 Sponsors and Partners

• CallMiner
• Paylink Solutions
• Webio
• Ophelos