25th Annual Shared Services & Outsourcing Week 2021 | IQPC | 20 September 2021 | Hyatt Regency Orlando, 9801 International Dr, Orlando, FL 32819, United States

The largest and longest running shared services and outsourcing event is back! Now in its 25th year, SSOW delivers over 1,000 attendees with the leading industry trends and tools to step ahead of their competition and develop the leaders of tomorrow.

With attendees spanning across all industries and functions, Shared Services & Outsourcing Week covers a wide range of topics that provides business leaders with information on how to create world-class cultures, develop a solid business strategy in a rapidly changing digital landscape, and gain the tools to take a seat at the strategic table.

2021 Speakers

Patrice Duckworth
SVP & Head of Human Resources, Johnson & Johnson

Mattijs Backx
Senior Vice President & Head of Global Business Services, Pepsi

Phil Priest
SVP, GBS, Smith & Nephew

Hector Alfageme
Vice President FP&A - Shared Services, McKesson

Jo Anne Dimitriou
Executive Director, United States Air Force Services

Todd Blevins
VP, Shared Services, UL

Breana Chan
VP Global Supplier Services, JP Morgan Chase & Co.

MK Aydin
VP, Enterprise Systems Finance, Newscorp

Sanjay Patel
SVP & Global Head, Takeda Business Solutions

Ankit Agarwal
Head of Shared Services, Solutions British Council

Chantel Houle
Director, Relationship Management, University of Saskatchewan

Jennifer Sullivan
Manager, Automation, CSL Behring

Jim Hankins
Executive Director, HR Shared Services, UC Davis

Craig Ward
VP, Shared Services, LSC Communications, LLC

Mark Frumento
VP, Business Services, Day & Zimmerman

Paul Bartley
Chief Operating Officer, Global Business Services (GBS), Odfjell Drilling

Alan Avakian
CTO, Aerojet Rocketdyne

Brandon Gradeless
Continuous Improvement, Sr. Analyst, Advent Health

John Transier
SVP Finance Shared Services, Vericast

Dave Brajkovich
CTO, Polaris Transport

Chad Reppy
Global Leader-Order to Cash, Mars

Hector Gonzalez
HR Global Functional Leader, Solistica

Deborah Kops
Principal, Sourcingchange.com

Raychelle Drew
Former Senior Director Revenue Operations Shared Services, Universal Theme Parks

Scott Weckstein
Director, Global Business Services, Discovery Inc

Dea Palmer
VP, HR Shared Services & Solutions, Delaware North

Ryan Loy
Global Chief Information Officer, EBSCO Industries

Janet Ramey
Principle, Sourcing Change, Inc.

Kevin McDorman
Vice President, Finance Business Operations, AT&T

Krish Gupta
SVP & CFO, CRH Canada

Tammy Lindorf
Director of Shared Services, Martin Marietta

Shivani Bhatia
Senior Director Procurement, Global Delivery & Operations, Johnson & Johnson

Dave Jackson
IT Project Lead, Pactiv Evergreen

Craig Tackett
Director, Finance Shared Service Center, Roche Diagnostics Operations

Richard Swan
President, Koch Business Solutions

Brian Kyle
Managing Director Strategic Sourcing & Contracts Management, American Cancer Society

Rich Christian
VP, Shared Services, Technology & Global Services (TGS)

Cara Chennault-Reid
Chief Operating Offices - KGS, Koch Global Services

Joe Peri
Chief Automation Officer, Change Healthcare

Peter York
Director, Shared Services, Juniper Networks

Alexis Callender
Sr Director, HR Operations, Ascension Health

Tom Nesteruk
VP HR Shared Services, Advent Health

Rachel Blajeski
Senior Director, Finance Shared Service, Avery Dennison

Jaco van der Merwe
Payroll Transformation Lead, Kantar

Cathy Henesey
Director, Talent Acquisition, AdventHealth

Chris Lozipone
SVP, Finance, Delaware North

Elise Gilbert
Director, Sales Support Services, Iron Mountain

Robert Pretty
VP Head of People Solutions, Takeda Business Solutions

Michele Lester
Branch Chief Accounts Payable, Air Force Service Center

George Reynolds
Chief of Workforce Development, Air Force Service Center

Suzanne Maynard
Real Estate Portfolio & Customer Relationship Manager, Koch Global Services

Jamesetta Stickland
SVP & Head of Global Business Services, Iron Mountain

Stephen Hosley
SVP, GBS, Estee Lauder

Richard Varga
Global Lead- Order To Cash, Mars

ADVISORY BOARD:

M.K. Aydin
VP, Enterprise Systems Finance, Newscorp

Michelle Baker-Crail
Vice President, Global Business Services, S&P Global

Debbie Ballard
VP, GBS, McDonald’s

Lee Coulter
Chair, the IEEE Working Group on IA Standards

Jay Desai
VP, Global Business Services, JTI

David Evangelista
SVP & GM, North America Finance Shared Services, McKesson

Liz Evans
Principal, KPMG

Cindy Gallagher
SVP, Shared Services Gannett

Jim Hankins
Executive Director, HR Shared Services, UC Davis

Edward Hansen
Partner, Nelson, Mullins Riley & Scarborough

Kapil Jain
SVP, Global Head of Sales and Enterprise Capability, Infosys BPM

Deborah Kops
Principal and Co- Founder, Sourcing Change

Suzanne Leopoldi-Nichols
President, Global Business Services, UPS

Angela Mangiapane
President, Mars Global Services, Mars Inc

Scott Manning
Partner, ScottMadden

Vijay Rao
Global People Operations, Okta

Lee Rubinoff
Senior Director, Global Business Service, Celestica

Jacob Sapp
EVP & Chief Administrative Officer, ASRC Federal

Marc Thewes
Partner, Ernst & Young

Jana Vondran
SVP, Global Business Services, Ingram Micro

AJ Wijesinghe
VP, Shared Services, Univar Solutions

2021 Sponsors

• Accenture
• Agilify
• Apex Analytix
• Automation Anywhere
• Bectran
• Bigazi
• Chazey Partners
• Concur
• Direct Commerce
• EY
• Ernst & Young
• Esker
• Fortress IQ
• Glantus
• Greatland
• HighRadius
• Infosys BPM
• Invest Lithuania
• Invest Uruguay
• Microsoft
• MOBE
• Oversight Systems
• Pipefy
• PRGX Global Inc.
• PwC
• Redwood
• ScottMadden
• Sidetrade
• Thomson Reuters
• transformAl
• Wipro