25th Australasian Share Sercvice & Outsourcing Week 2023 | IQPC | 19 June 2023 | Pullman Melbourne On The Park, 192 Wellington Parade, East Melbourne VIC 3002, Australia

This events brings the community together to drive excellence, innovation, and acceleration across this dynamic industry. In its 25th anniversary year, with over 150 attendees, the very best speakers and agenda covering unmissable topics, unparalleled networking, benchmarking opportunities, plus awards, receptions and fun along the way, this is the only place where you can Reset, Re-engineer, Revolutionise your business services.
This event is an online source for global business services executives and business leaders who leverage technology and best practices to improve operational efficiency. It delivers the latest industry news, thought leadership, and analysis through written articles, online events, webinars, white papers and in-depth market reports.

2023 Speakers

Mark McGraw
Director – INTEGRATED Business Services, Toll Global Express

Suryakant Bajpai
Head of Business Enablement , Group operations, CST, Westpac

Kelly Mendes
General Manager Shared Services, Pica Group

Melissa Guy
Finance Strategy & Improvement Lead, Woolworths Group

Bobby Mathew
General Manager, Treasury Business Solutions, Treasury Wine Estate

Vanessa Manczak
Group Director - People/HR Systems & Shared Services, Worley

Cassandra Hatton
Chief Operating Officer, St Vincent de Paul Society Victoria

Michelle O’Connor
Director of People Operations, Monash University

Jamie Taylor
General Manager, Service Management & Growth, Fonterra

Leasa Robinson
BPO Strategy and Operations Manager, nbn™ Australia

Tim Johnson
Head of Automation, Suncorp Group

Melissa Hankinson
Director Experience & Improvement, University of Canberra

Jenny Vanderhoek
Finance Service Director, Lion

Sai Kuan Yuen
Deputy Chief Executive, VITAL (Ministry of Finance)

Nishad Mehare
Systems and Automation Lead, AGL Energy

Josephine Thompson
Transformation Consultant, Endeavour Group

Vanessa Doake
Chief People Officer, Art Processors

Tamer Hegazi
Head of Supply Chain ANZS, Vista

Joseph Soalheira
Deputy Chair Queensland Public Sector Committee Member, FCPA, QLD Government and CPA Australia

Kym Davis
Manager, Academy Operations, James Cook University

Rohan Liyanage
Chief Finance Officer, Signify (Philips Lighting)

Mary Frances Enriquez
Finance Shared Service Integration Manager, Tafe NSW

Peter Tow
Executive Director Strategic Project Implementation and Improvement Division of Finance & Resources, Western Sydney

Gavin Levinsohn
Chief Growth Officer, Eftsure

Kelly Emmerig
Enterprise Offshoring, Allianz Australia

James Bates
People and Culture Shared Services Manager, Nexus Primary Health

Nick Latham
Head of Support, Services and Success, MYOB

Catherine Smith
Global Shared Services Manager, Canva

Michelle Carter
Director Shared Services - People & Culture, Swinburne University of Technology

Dr Kym Davis
Manager, Shared Services Operations

Mark Klose
Director Corporate Services, Central Gippsland Health Service

Hannelore Federspiel
Procurement Services Manager, Sydney Water Shared Services

Nina Muhleisen
Founder, Principal Consultant, Three6

ADVISORY BOARDS:

Dean Robinson
Group General Manager, Business Services, Asahi Beverages

Lisa Seary
Enterprise Service Director, Lion

Neil Padley
Head of Finance Shared Services, Woolworths

Nic McCorley
Employee Experience, Digital Content and Brand Principal, Telstra

Sharon Dickman
Executive Director, Service Delivery, Queensland Shared Services

2023 Partners

EVENT PARTNERS:
• ServiceNow
• Eftsure
• Ramco
• PRGX Global, Inc.
• Digital Design Partners(DDP)
• Bloom Consulting
• Celonis
• KMC Solutions
• Newgen Software
• Opyro
• Azupay