3rd Annual Customer Engagement Summit 2017 | Insurance Nexus | 30 November 2017 | Radisson Blu Aqua Hotel, 221 North Columbus Drive, Chicago, IL 60601, US

Attract, Engage, Delight.
Reimagining the Insurance Marketing, Acquisition & Retention Cycle to Build Lifetime Customer Engagement.

Marketing, Innovation, Distribution and Operations Under One Roof.

Join the only event bringing a variety of insurers, from P&C, Life & Health to Commercial insurance, to focus exclusively on building lifetime customer engagement. From creating integrated omnichannel customer journeys to leveraging tech innovations and influencing internal decision making, this is a meeting you cannot afford to miss it.

Bringing Marketing and Operations Together – This Summit is a Must Attend For:

• C-level Executives: Chief Marketing Officer, Chief Customer Officer, Chief Operations Officer, Chief Strategy Officer, Chief Innovation Officer, Chief Data Officers, Chief Executive Officer.
• Marketing: Branding, Crm, Communications, Online and Mobile Channels, Content Marketing, Social Media, Omnichannel Strategy.
• Customer: Customer Engagement, Customer Insights, Customer Experience, Customer Loyalty.
• Operations: Customer Service, Contact Centre, Payments.
• Sales & Business Development: Distribution, Channels, Agent, Brokers, Acquisition.
• Data & Analytics: Predictive Data, Customer Behaviour, Customer Analytics.

2017 Speakers:

Neal Rideout
Vice President, Auto Insurance Experience, USAA

John H Bell
Vice President, Enterprise Digital Marketing, Travelers

Claire Burns
Chief Customer Officer, Metlife

Brent Korte
SVP Chief Marketing Officer, Ameritas

Lisa Woznica
Vice President Customer Experience, Wawanesa

Douglas Turk
Chief Marketing Officer, JLT Group

Emily Hathcoat
Vice President of Corporate Marketing and Advertising, CNA Insurance

Lori Nitschke
Chief Marketing Officer of Global Risk and Specialties Division, Marsh

Clément Brunet
Senior Director Business Intelligence Research and Innovation, The Co-operators

Shelly Habecker
Consumer Content and Engagement Specialist, Swiss Re

Damion Harris
Sr. Director, Marketing & Data Analytics, CNO Financial Group

Katherine Frattarola
Chief Marketing Officer, PURE Group of Insurance Companies

Andrei Utkin
Chief Marketing Officer, Insureon

Heidi Sirota
Vice President of Marketing and Communications, ConnectiCare

Chris Hall
Vice President of Product Management for Customer Engagement Solutions, Pitney Bowes

Samantha Chow
Senior Life and Annuities Analyst, Aite Group

Paul Schenkel
Director of Strategic Partnerships, Ecrion Software

Roel Peeters
CEO and Co-Founder, Roost Labsj

Todd Rissel
CEO & Chairman, e2Value

Eric Gewirtzman
CEO, BOLT Solutions

Anatola He
Vice President of Business Development, HyperScience

Alex Glanz
Global Insurance Practice Lead, Medallia

David Bliss
Senior Director, CCC

Eileen Potter
Marketing Manager, Appian

Sean Harper
CEO and Founder, Kin

Dustin Yoder
CEO, Sureify

2017 Sponsors & Partners

GOLD SPONSORS:
• Appian
• Ecrion
• Pitney Bowes
• e2Value
• CCC Information Services Inc.
• Hyper Science
• Medalla

SILVER SPONSORS:
• Bolt
• Roost

BRONZE SPONSORS:
• Content Square
• Max Point

MEDIA PARTNERS:
• Crowd Reviews
• Data FloQ
• Enterprise management 360
• Lot Forum
• RT Insights.com
• SMP
• Telco Professionals
• Telecom Council