Venue
Live Online

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Qwoted is a free expert network: we help reporters connect with experts & we help those same experts build relationships with top reporters.

Event Date Tue Mar 23 EDT - Fri Mar 26 EDT (over 3 years ago)
Location Live Online
Region All
Details

This annual summit is the best platform for global experts across the all Retail and Consumer Banks, to gather and have countless networking and learning opportunities about how you can develop effective strategies for solutions around how Branch Banking/Physical Branches Should Transform amidst digital technologies and overcome other challenges such as COVID 19 which possibly could transform the way how bank branches operate and are redesigned, in order to stay relevant and ensure ROI.

Why This is a Must-Attend Summit For Your Team!
• Open Discussions – Hear Case Studies on How Leading Banks Across Asia Implement Future Branch Transformations Successfully
• Gain Insights on How to Leverage the Use of Technology & Innovation and Utilizing it to Future Proof Your Physical and Digital Branch Banking Entities to Cater to Ever Evolving Customer Needs
• Learn about How Your Company Can Effectively Tackle Challenges related to Planning and Developing a Customer-Centric Branch Transformation for Increased Customer Engagement & Retention
• Hear about the Latest Technologies that is in the market and How You Can Integrate them to Current Operations & Improve Overall Operation Excellence to Deliver Seamlessly Connected Physical & Digital Touchpoints
• Hear about the Latest Technologies that is in the market and How You Can Integrate them to Current Operations & Improve Overall Operation Excellence to Deliver Seamlessly Connected Physical & Digital Touchpoints
• Devising Effective Strategies to Discuss New Physical and Digital Channels that can be used for Distribution, Discover New Ways to Merge
Employees, Technology and Branch Networks for best Operational Excellence, Culture Change Programmes that can Help Employees Get Used to the New Systems, Redefining Customer Journeys and Anticipate Customer’s Future Needs, Combining corporate culture and Artificial Intelligence & How Banks Can Boost Customer Sentiments and Loyalty with Their branch Networks
• In-depth workshops – attend 6 pre- & post-summit workshops led by only the best world leading ports & maritime experts on how you can Adopt Best Practices in Tackling Issues related to How Branch Banking/Physical Branches Should Transform amidst digital technologies and other challenges!

Who Should Attend?
From Across Banks, this summit is tailor-made specifically for top decision makers, Chiefs/Heads/Senior Managers/Managers/Senior Executives of the following:
• Retail Banking
• Consumer Banking
• Branch Banking
• Branches/Branch Networks
• Branch Strategy
• Transformation
• Business Transformation
• Customer Experience
• Experience Design
• Operations
• Operational Excellence

Speakers

2021 Speakers

Angela Johnson de Wet
Head of Risk – New Technology & Technology Change, Lloyds Banking Group

Prem Ipe
Head of Data Analytics & CRM | Business Transformation, Fidor Bank AG

Millie Gillon
Managing Director & Global Head of Client Experience, Standard Chartered Bank

Jamie Broadbent
Head of Digital and Innovation, RBS International

Deepali Parkhi
SVP – Technical Programme Manager – Retail Banking, Standard Chartered Bank

Vikas Wahal
Branch Banking Head – North India, HDFC Bank

Deepak Katyal
Head of Technology Vendor Management, ANZ

Rakesh Ranjan
Digital Transformation & Process Automation Specialist, ICICI Bank

Suman Sharma
Executive Director Head Experience Design – Operations, Technology & Organizational Agility, Standard Chartered Bank

Jasmeet Anand
Head Retail Branch Banking (North India), Induslnd Bank

David M. Bear
Group CEO, 11:FS

Lincy Therattil
Head – Open Innovation & Fintech Platform, Rise Mumbai

Sponsors & Partners

2021 Partner

• Banking Finance