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Event Date |
Thu May 16 CEST - Fri May 17 CEST (7 months ago)
In your timezone (EST): Wed May 15 6:00pm - Thu May 16 6:00pm |
Location |
Hotel Riu Plaza Berlin
Martin-Luther-Str. 1, 10777 Berlin, Germany |
Region | EMEA |
This edition will focus on a dynamic landscape that's shaping the future of digital interactions, NLP capabilities, Voice User Interfaces, conversational design, Large Language Models, AI regulations, security considerations, advanced data analytics, and quality assurance to ensure seamless and reliable AI-driven conversations.
The summit will bring together Chatbot Developers, AI and NLP Experts, Customer Experience Managers, Digital Marketers, Product Owners, Data Scientists, Business Executives, Entrepreneurs, and other industry experts to discuss solutions to achieve a high-performing agile chatbot and voice ecosystem. Leading professionals from global brands will be in attendance to share their practical case studies on the latest trends in Conversational AI.
This is an invaluable 2-day opportunity to network with industry leaders and discuss all of the latest AI technologies improving customer experience and create solutions to drive your business forward.
Key Practical Learning Points:
• Analyzing the Ongoing and Future Developments in Chatbots as the Primary Means of Communication between Businesses and Their Customers
• Infusing AI with Human-like Qualities to Achieve Operational Excellence and Maximize Business Outcomes
• Assessing the Most Recent Advancements in Voice Technologies and Considering the Potential Obstacles in Their Adoption
• Unleashing the Potential of Voice as the Best Conversational Channel
• Enhancing Bot Intelligence and Efficiency through Cutting-Edge Cognitive Features
• Elevating the Quality of Customer Interactions and Boosting Client Engagement to Unprecedented Levels
Who Should Attend:
The summit gathers business leaders, technical experts and key stakeholders in areas such as:
• Applied/Artificial Intelligence
• IT/ ICT Enablement
• Communications & Social Media
• Customer/Consumer Services
• Customer/Consumer Experience
• Data & AI Technology
• Digital Strategy & Transformation
• Machine Learning
• Software Engineering
• Strategic Development
• Process Improvement & Excellence
• Digital Marketing
2024 Speakers
Bartosz Nowojski
Product Owner, Chatbot Platform, DB Schenker
Gerrit Seebeck
Product Management IT, Vehicle Selection, BMW Group
Jon Howard
Executive Product Manager (Machine Learning Enablement), BBC
Anna Hjalmarsson
Lead AI Engineer, Electrolux
Joanna Bryson
Professor of Ethics and Technology, The Hertie School of Governance