8th Annual Retail Banking Technologies Summit 2024 | Allan Lloyds | 6 February 2024 | InterContinental Vienna, Johannesgasse 28, 1030 Wien, Austria

This summit is meticulously crafted to delve into the latest trends and challenges shaping the retail banking landscape. Explore key topics such as artificial intelligence (AI) and chatbots, digital transformation strategies, optimisation of agent productivity and performance, effective approaches to social care, cost reduction through self-service innovations, and the transformative power of data analytics. Immerse yourself in the insights shared by banking experts.

In this era of rapid digital transformation, we understand that customer expectations are evolving dynamically, influenced by cutting-edge technology and past interactions across diverse industries. Recognising the unique preferences of different generations, we strive to go beyond the ordinary and provide that “little extra” that sets your brand apart.

Main Topics:
• Potential risks, implications and benefits of digitalisation in retail banking technology
• Digital-only banking - The first step in the entire Banking industry evolution
• Banks VS Fintech - Collaborate/compete/invest/acquire
• What are the advanced technological skills that employees in the industry should possess?
• Revealing the trends of retail banking technology
• Future of artificial reality and the metaverse in banking

2024 Speakers

KEYNOTE SPEAKERS:

Marco Eijsackers
Head of CIO Office, ING Tech Strategy & Transformation

Jakub Malach
Founder, Chief Retail Banking Officer, Member of the Board, Raiffeisen Digital Bank AG

Ignacio de Loyola Gil Puertolas
Head of Product and Partnerships, BBVA Digital Banking Italy

Tanvi Singh
Managing Director, UBS

Steven Burkholder
Global head of FX IT Operations, Commerzbank AG

2024 Sponsors

GOLD SPONSORS:
• Evrotrust
• TTEC

SILVER SPONSOR:
• Backbase

NETWORKING SPONSOR:
• HighwayBaas