9th Annual Public Sector Digital & CX Roadshow 2024 - Queensland | Public Sector Network | 24 March 2024 | Deloitte Australia, Riverside Centre, 123 Eagle St, Brisbane City QLD 4000, Australia
Venue
Deloitte Australia
Deloitte Australia, Riverside Centre, 123 Eagle St, Brisbane City QLD 4000, Australia
What is Qwoted?
Qwoted is a free expert network: we help reporters connect with experts & we help those same experts build relationships with top reporters.
| Event Date |
Mon Mar 25 AEST (9 months ago)
In your timezone (EST): Sun Mar 24 10:00am - Sun Mar 24 10:00am |
| Location |
Deloitte Australia
Riverside Centre, 123 Eagle St, Brisbane City QLD 4000, Australia |
| Region | APAC |
Details
In the upcoming series, we’re unveiling strategies to navigate the ever-changing landscape of citizen expectations, ensuring that digital experiences align seamlessly to deliver a next-gen, inclusive service.
For an even more immersive experience, we have also extended full-day roadshows in New South Wales, Victoria and Wellington. It’s not just an event; it’s a roadmap to a future of groundbreaking public sector advancements!
Key People You’ll Meet
Chiefs, Executive Directors, Directors, Managers of:
• Digital
• Transformation, Improvement & Innovation
• Citizen Experience & Engagement
• Customer Contact & Contact Centres
• Service Design
• Information & Insights
• Digital Delivery
• Technology
Benefits of Attending:
• Embrace new digital tools and strategies for a better user experience and to build citizen confidence
• Accelerate CX capabilities with data, insights and cutting-edge design methodologies
• Participate in open dialogues with top state Digital and CX executives regarding the next phase
• Join our specialised CX workshops and delve into themes aligned with current focus areas
Discussing the Most Current Topics:
• CX Transformation
• Digital Delivery
• Service Design
• Citizen Experience / Engagement
Speakers
2024 Speakers
PANELS:
Mabel Estrella
Chief Digital Officer, Department of Fisheries and Agriculture
Erin Earle
Senior Executive Director, Digital Transformation, Department of Children, Youth Justice & Multicultural Affairs
Daniel Ramos
General Manager, Consumer Data Right and Digital Identity, ACCC
Debra Jensen
Director, Digital Transformation, Department of Child Safety, Seniors and Disability Services
Greg Watts
Chief Information Officer, Public Trustee of QLD
Jeremy Janes
Chief Digital Information Officer, QLD Building and Construction Commission
Sponsors & Partners
2024 Partners
• Deloitte
• SQUIZ
• dynatrace