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Event Date |
Thu Mar 7 AEDT (9 months ago)
In your timezone (EST): Wed Mar 6 8:00am - Wed Mar 6 8:00am |
Location |
Deloitte Office, Adelaide
level 17/11 Waymouth St, Adelaide SA 5000, Australia |
Region | APAC |
In the upcoming series, we’re unveiling strategies to navigate the ever-changing landscape of citizen expectations, ensuring that digital experiences align seamlessly to deliver a next-gen, inclusive service.
For an even more immersive experience, we have also extended full-day roadshows in New South Wales, Victoria and Wellington. It’s not just an event; it’s a roadmap to a future of groundbreaking public sector advancements!
Key People You’ll Meet:
Chiefs, Executive Directors, Directors, Managers of:
• Digital
• Transformation, Improvement & Innovation
• Citizen Experience & Engagement
• Customer Contact & Contact Centres
• Service Design
• Information & Insights
• Digital Delivery
• Technology
Benefits of Attending:
• Embrace new digital tools and strategies for a better user experience and to build citizen confidence
• Accelerate CX capabilities with data, insights and cutting-edge design methodologies
• Participate in open dialogues with top state Digital and CX executives regarding the next phase
• Join our specialised CX workshops and delve into themes aligned with current focus areas
Discussing the Most Current Topics:
• CX Transformation
• Digital Delivery
• Service Design
• Citizen Experience / Engagement
2024 Speaker Panels
PANELISTS:
Sandy Picther
Chief Executive, Department of Human Services
Adam Reilly
Deputy Chief Executive, Department for Child Protection
Stuart Watt
Chief Information Officer, Department of Primary Industries and Regions
Julia Waddington-Powell
Chief Executive, SAFECOM
Cliff Edwards
Director, Digital Channels, Digital Transformation Agency
Eloise Burge
Principal Service Designer Digital Programs, Major Projects, Department of the Premier and Cabinet
Kim Weimer
Director, Digital Transformation, Essential Services Commission
Michael Buchan
CEO, SA Housing Authority
Jeff Swan
Deputy Chief Officer, SA Metropolitan Fire Service
2024 Partners
• Deloitte
• SQUIZ
• Dynatrace