9th Philippines Shared Services & BPO Week 2018 | International Quality & Productivity Center | 13 August 2018 | Makati Shangri-La, Manila, Makati Avenue corner, Ayala Avenue, Makati, 1200 Metro Manila
Venue
Makati Shangri-La, Manila
Makati Shangri-La, Manila, Makati Avenue corner, Ayala Avenue, Makati, 1200 Metro Manila
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| Event Date |
Mon Aug 13 HKT - Thu Aug 16 HKT (over 6 years ago)
In your timezone (EST): Mon Aug 13 12:00am - Thu Aug 16 12:00am |
| Location |
Makati Shangri-La, Manila
Makati Avenue corner, Ayala Avenue, Makati, 1200 Metro Manila |
| Region | APAC |
Details
Given the remarkable growth of the Shared Services industry in the Philippines, it is now ever more important for SSCs to move higher up on the value chain providing services of exceeding value, while retaining their competitive advantage. After successfully implementing RPA and intelligent automation, SSCs are now looking to scale up their RPA projects, and establish governance to continue to reap the benefits of automation. In addition, the massive mainstream adoption and implementation of RPA and intelligent automation has impacted the workforce, pushing SSCs to focus significant resources to keep pace and manage the changing employee landscape.
Speakers
2018 Speakers:
Anthony Nool
Head of Controlling, SSC Manila, Henkel Asia Pacific Service Centre
Carlos Chiozza
Head of Global Asset Services HR & Manila, BHP
Debashish Mukherjee
Director, Manila Service Center, Procter & Gamble
Dr. Omer Softic
Senior Director, Asia Pacific Service Delivery Lead, Finance, Johnson & Johnson
Elaine Kunkle
Vice Chairperson, GICC and General Manager, Henkel Asia Pacific Service Centre
Erin Alder
GBS Finance Site Lead for Manila, General Motor
Gavin Ifield
Director, Global Business Services, AECOM
Jakob Larsen
Senior Vice President, Vestas Shared Services Center
Jean-Claude de Vera
Vice President, GBS, LafargeHolcim
Johan Fourie
Managing Director, Bayer Business Services, Philippines
Jude A. Hilay
Regional Finance Director, Baker & McKenzie Global Services Manila
Karen Batungbacal
Chairperson, GICC and Senior Vice President, Optum Global Services, UnitedHealth Group
Lorie Barredo
Executive Director, Baker & McKenzie Global Services Manila
Luz Karleen S. Dela Cruz
Head of Finance Shared Services, San Miguel Foods, Inc.
Nathalie Bernardo
Director, GBS HR Asia Pacific, The Coca-Cola Company
Natalie Diane L. Ang
Head of Financial Solutions & Global Quality Management Program, Finance Shared Services, Procter & Gamble
Raymond Yulo
Process Excellence Manager, Google
Reggie Pulumbarit
General Manager, 3M Global Service Center, Philippines
Robbie Sia
Manager HR Shared Services Asia, Philip Morris International
Roscoe Pineda
Chief Operating Officer, ANZ Global Services and Operations (Manila), Inc.
Sookie Chiongbian
Head of Human Resources, 3M Global Service Center Philippines
Samir Kumar
Managing Director, JPMorgan Chase & Co.
Steve Harris
Managing Director, ANZ Global Services and Operations (Manila), Inc.
Teejay Gonzales
HR Transformation Director, the Coca-Cola Company
Ulyses Ty
Head of Delivery Services & Digital, Sun Life Financial Asia Services Limited
Sponsors & Partners
2018 Sponsors:
• Imarticus Learning
• RGP (Resources Global Professionals)
• Verint®
PARTNERS:
• Global In-House Center Council Philippines (GICC)
• ACCA
• German-Philippine Chamber of Commerce and industry (GPCCI)
MEDIA PARTNERS:
• Asia Today
• Global Shared Services
• Shared Services & Outsourcing Network
• Wordlabs Global