All Access: The AI Revolution CX 2024 - Online | IQPC | 8 April 2024 | Webinar
Venue
Webinar
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| Event Date |
Tue Apr 9 UTC - Wed Apr 10 UTC (8 months ago)
In your timezone (EST): Mon Apr 8 8:00pm - Tue Apr 9 8:00pm |
| Location | Webinar |
| Region | All |
Details
Artificial intelligence is reshaping the customer experience landscape at an unprecedented pace. With the potential to reduce customer churn by up to 20% and boost customer satisfaction by as much as 15%, AI has become the linchpin in defining the future of CX.
However, as we navigate this transformative journey, we must confront a series of challenges. These include ensuring data quality and mitigating bias, cultivating customer trust, and seamlessly integrating AI into existing CX ecosystems.
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