All Access: The AI Revolution CX APAC 2024 | CX Network | 19 March 2024 |
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| Event Date | Tue Mar 19 EDT - Wed Mar 20 EDT (9 months ago) |
| Region | APAC |
Details
This events landscape of the Asia-Pacific market, Artificial Intelligence is emerging as a game-changer for customer experience.
AI holds the key to transforming CX in the APAC region, offering businesses the tools to provide personalized, efficient, and seamless customer interactions. This shift is crucial for companies looking to excel in the competitive APAC market, where diversity and customer preferences pose unique challenges.
Speakers
2024 Speakers
Karen Spear
Head of Transformation, WooliesX
Dan Villaroman Ramirez
SVP, Head of Transformation Office; Office of the COO, ING
James Calder
Director of AI, Analytics, and Digital - APJ and ME, NICE
Paromita Mitra
Head of AI for CX Enablement, Maersk
Michael Dart
Chief Customer Officer, Energy QLD
Laurette Lane
Credit Operations Manager, Toyota Finance New Zealand
Sponsors & Partners
2024 Sponsors and Partners
• Freshworks
• Intercom The Engage
• NICE
• Sprinklr
• Zendesk
PARTNERS:
• CSIA
• CX Focus Magazine