Venue
Mandarin Orchard Singapore
Mandarin Orchard Singapore, 333 Orchard Rd, Singapore 238867

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Event Date Tue Nov 5 +08 - Wed Nov 6 +08 (about 5 years ago)
In your timezone (EST): Tue Nov 5 4:00am - Wed Nov 6 4:00am
Location Mandarin Orchard Singapore
333 Orchard Rd, Singapore 238867
Region APAC
Details

Everything is changing in the digital era with increased customer expectations. There is even a real call for digital first even in claims management with some digital insurers making pay-outs in less than an hour with 3 secs being the record. Claims is the moment of proof of the insurance product. Hence in the digital era, claims settlement and claims management gets greater priority. Everyone in the value chain need to speed up, even adjusters.

So this Claims Summit is a call to “Adjusting to Globalisation” with the smaller and the bigger picture in frame even as claims become miniscule and repetitive on the parametric front and huge and unique with multinational implication at the other end in an inter-connected world.

This Summit is truly going to be a rocker for claims executives and we are linking with loss adjusting bodies in the region and internationally to give a real time value-add to the claims process. Insurers that will be most successful are those which adapt to these new realities and can deliver on the promise of insurance – quick and efficient claims settlement system that is striving to continuously improve. The turnaround time is critical and with AI and technology, this becomes a reality.

Speakers

2019 Speakers

Paul May
Director, International Federation of Adjusting Associations & Chairman and CEO, Concordia Consultancy Ltd

Simon Johnson
Head of Claims, QBE Asia Pacific, Singapore

James Ong
CEO – Asia, Sedgwick Singapore Pte Ltd

Guido Gavio
Asia Complex Loss Director, BELFOR Asia

Graham Purdon
Group Technical Director and Managing Director, Concordia Consultancy (Asia Pacific) Pte Ltd

Paul Brenchley
Partner, Head of Insurance Advisory, KPMG Services Pte Ltd

Bruce Swales
Managing Director, Asia-Pacific, Envista Forensics

Timo Uustal
Co-founder & CEO, Nursebeam

Alex Leroux-McCarroll
Regional Head of APAC, SightCall

Jayasuryan Chandrasekharan
Director – Consulting, JEA Digital Info Systems LLP

Murali Raj
Divisional Director
Regional Claims – Asia, Willis Towers Watson

Tony Chapman
Regional Managing Director - Property Casualty, Technical & Special Risks, Charles Taylor Adjusting

Ralph Bankes
Special Counsel, Lander and Rogers

Sponsors & Partners

2019 Supporters

• IFAA
• Singapore Insurance Institute
• AMLA
• IIS