Australian Retail Banking Summit 2018 | RFI Group | 12 June 2018 | Four Seasons Hotel, 199 George Street, Sydney NSW 2000, Australia

RFi Group will be hosting the 9th annual instalment of Australian Retail Banking Summit 2018 in Sydney on June 12th and 13th. Complementing the two-day summit are the prestigious Australian Retail Banking Awards dedicated exclusively to achievement within the retail banking industry.

This year the theme of the summit is ‘Customers versus Commission: Where's Your Focus?’ and will focus on the ever-evolving retail banking offerings both nationally and internationally. This year, the conference will provide a holistic view of the retail banking market and a more valuable experience to delegates.

Topics include:
• Executing innovation
• Digital identity
• Regulation: FSI, data, security, open APIs
• Driving deposits and funding the retail bank
• Evaluating the success of innovation hubs
• The impact of the NPP, mobile and platforms on payments
• Customer experience for the experience-loyal customer
• The banking culture shift
• Personal loans, credit and rewards schemes
• Big data and analytics – winning the customer

Discussion will deep-dive into the execution of innovation both locally and globally, navigating regulation, look at payments in the new environment, how best to deliver a differentiated customer experience and how customer expectations are driving change in personal finance.

Alan Shields
Co-Founder, Managing Director, Consulting & Head of People & Culture, RFi Group

Andrew Stabback
CEO, AB+F

Anthony Johnston
Co-Founder & CEO, The Design Farm Collective

Bosco Tan
Chief Operating Officer, Pocketbook

Brett King
Founder & CEO, MOVEN

Chloe James
Group Media Director, RFi Group

Eric Wilson
Founder & Ceo, Xinja

George Lawson
Country Manager for ANZ, AliPay

Jasmine Tan
Senior Analyst, Delotte Australia

John Arnott
Industry Head - Financial Services, Facebook & Instagram

Josh Gadsby
Business Development Director, RFi Group

Julien Wilson
Commercial Director - AUNZ, RFi Group

Kate Cooper
Head of Innovation & Group Methodology, Westpac Group Strategy + M&A

Kate Wilson
Research Director - AUNZ, RFi Group

Kevin Nixon
Partner, Risk Advisory Practice & Global and, APAC leader of the Centre for Regulatory Strategy, Deloitte Australia

Lana Hopkins
Founder & CEO, MonPurse

Lee Hatton
CEO, UBank

Melanie Evans
Head of Retail, ING Australia

Paul Greenberg
Founder and Executive Director, NORA

Pauline Vamos
Chief Executive Officer, Regnan- Governance, Research & Engagement

Pete Steel
Executive General Manager Digital, CBA

Victoria Richardson
Chief Strategy Officer, Australian Payments Network